Hardware Support Specialist
Key Responsibilities
- To perform deployments of new hardware in adherence to
the Bank’s standards and best practice.
- Determine and enforce end user hardware specifications
and configuration standards
- Receive faulty hardware from the end users, diagnose,
repair and/or escalate to the vendor for repair as necessary.
- Research, testing and implementation of new hardware
technology and related software as needed to enhance performance of
existing equipment
- Reconcile bank’s hardware to ensure that it tallies
with records held in the bank’s books.
- Ensure that the bank’s data is eradicated from hardware
components that are due for disposal.
- Participate in Business Continuity Processes as per
bank set guidelines and standards
Qualifications
For the above position,
the successful applicant should have hte following:
- A Bachelors Degree in IT or Related sciences
- A Professional Certification in MCSE/ Comptia A+/ CCNA
Academic & Professional
Education
- Bachelor’s Degree IT or Related sciences
Professional Qualifications
- MCSE, CompTIA A+
- Project Management N/A
Experience
- Total Minimum No of Years’ Experience Required 2
- A minimum of 1 year experience supporting end user hardware
and related products
Detail Minimum No of
Years
- 2 years Knowledge of end user hardware and related peripherals
- 1 year Knowledge of mass deployment and support solutions
(cloning, SCCM, patch management)
- 2 years Operating systems (windows, Unix)
- 1 year Network Services and protocols
- 1 year Internetworking Technology
- 1 year Active Directory Domain Services
- Database management systems
- Messaging and Collaboration
How To Apply
