Hardware Support Specialist Job in Kenya

Hardware Support Specialist

Key Responsibilities

  •  To perform deployments of new hardware in adherence to the Bank’s standards and best practice. 
  •  Determine and enforce end user hardware specifications and configuration standards
  •  Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
  •  Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment
  •  Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
  •  Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
  •  Participate in Business Continuity Processes as per bank set guidelines and standards


For the above position, the successful applicant should have hte following:

  • A Bachelors Degree in   IT or Related sciences
  • A Professional Certification in MCSE/ Comptia A+/ CCNA

Academic & Professional

  • Bachelor’s Degree IT or Related sciences 

Professional Qualifications

  • MCSE, CompTIA A+  
  • Project Management N/A    


  • Total Minimum No of Years’ Experience Required 2
  • A minimum of 1 year experience supporting end user hardware and related products

Detail Minimum No of Years   

  • 2 years Knowledge of end user hardware and related peripherals
  • 1 year Knowledge of mass deployment and support solutions (cloning, SCCM, patch management) 
  • 2 years Operating systems (windows, Unix) 
  • 1 year Network Services and protocols  
  • 1 year Internetworking Technology 
  • 1 year Active Directory Domain Services 
  • Database management systems  
  • Messaging and Collaboration

How To Apply

Click Here To Apply