Country Manager Job in Nairobi – Kenya Airways

Country Manager

Brief Description        

Reporting to the RegionalManager East & Central Africa, the Country Manager Tanzania is responsible driving the Sales & commercial business plan for Kenya Airways, selling KQ products and network within Tanzania, and leading a motivated team in a bid to achieve the set sales targets, ensure a customer-centric approach driving long-term customer loyalty and recognition and protect Kenya Airways’ market share and interests in the territory.

Detailed Description      


  • To drive the sales and commercial action plan for Tanzania to deliver the budgeted objectives.
  • To drive relevant Sales strategies to deliver revenues and market share from all channels.
  • To be the principal administrator for Kenya Airways in Tanzania representing Kenya Airways on all fronts while safeguarding KQ’s interests.
  • Lead a motivated team that quickly adapts to change  and taps on opportunities to deliver on set objectives  
  • To identify new business opportunities and take steps to implement them for new revenue streams.
  • To foster relationship with all stakeholders in the country, including the Trade, TOs, airport, civil aviation, Embassies and other government authorities
  • Coordinate efforts with Ground Services team and Cargo team to deliver optimal route level financial results.
  • Accountable for Customer satisfaction and experience (all segments).
  • Champion innovation and change to meet customer needs and drive commercial objectives.
  • Own and drive performance management by establishing clear KPIs coupled with regular performance reviews.
  • Build, manage, and retain relationships with direct customers
  • Steer staff development and optimal training to reach maximum levels of quality and productivity.
  • Execute HR Management in line with the HR Policies and Procedures, local labour laws and CBA provisions where applicable

Job Requirements        

  • Bachelor’s Degree in a relevant field from a recognized Institution.
  • Minimum of 5 years airline experience in sales and marketing of which 2 must be at a senior sales level.
  • Ability to lead and motivate a team.
  • Strong analytical skills.
  • Good negotiator and ability to influence.
  • Proficiency in a foreign language will be an added advantage.
  • Cost conscious.
  • An entrepreneurial mindset.

Additional Details        

  • High level of integrity.
  • Good communicator and articulate.
  • Possession of excellent problem solving, negotiating, influencing and communications skills.
  • Proactive/self-starter.
  • Good KQ product knowledge.

How To Apply

Click Here To Apply