Underwriting Assistant
Job Summary
The job holder is
responsible for processing placement of insurance covers while employing
prudence in risk analysis/assessment with the aim of minimizing losses,
debiting new/renewal of business and efficiently process policy documents in
order to facilitate timely collection of premium in order to ensure that there
is business retention, growth and profitability.
Roles and Responsibilities
- Attending to direct clients, agents and brokers enquiries and
instructions.
- Ensuring that proper underwriting is done through vetting and
scrutinizing of proposal forms, risk notes and other instructions received
from brokers, agents and clients in order to ensure compliance with
underwriting guidelines and reinsurance treaty terms.
- Inviting renewals and ensuring that renewal notices are sent
out to clients/intermediaries as per set standards.
- Issuance of policy documents and other documents in
accordance to the set turnaround period.
- Debiting premium accurately and ensuring that all premiums
are booked in the month they are due and as per the set turnaround
timelines (TATs) and that the documents raised are accurate.
- Maintenance and safekeeping of all documents by uploading
them to Electronic Document Management System (EDMS)
- Handling correspondence in accordance with the mail handling
procedure
- Processing credit notes within the month they are due and as
per the set TATs.
- Issuing Motor certificates and Comesa cards and ensuring all
are debited and accounted for.
- Preparing and paying monthly Comesa cards returns to Kenya Re
- Maintain high customer experience standards on a day to day
basis.
- Preparation of periodical management and performance reports
and any other duties as may be directed by the Management.
- Identify and suggesting improvements to the footprint system
and other operating systems for improved efficiency.
- Perform any other assigned duties from time to time.
- Positively promoting the department and company as a whole,
in order to maximize brand leverage.
Requirements
Academic and Professional
Qualifications
- Bachelor Degree in Business or related discipline from a
reputable university.
- Advanced Diploma in Insurance, professional
qualification(s) in insurance e.g. AIIK, ACII or equivalent considered
as added advantage
Experience
- At least 3 years’ experience in underwriting all classes of
General Insurance.
Core Technical Competencies
- Must be a self-starter, highly organized, and able to work
well with people at all levels in the organization
- Problem-solving skills
- Analytical and creative thinking skills
- Project management skills
- Good customer relationship management skills (internal and
external customers)
- Good communications skills, both written and verbal.
- Self-motivated but able to work as part of a team.
- Good organizational and time-management skills.
- Positive attitude, self-driven and able to work with minimal
supervision.
- Good negotiation skills and persuasiveness.
- Trustworthiness and discretion when handling confidential
information.
- A smart appearance and professional manner
How To Apply
