Pharmacy Superintendent (II)
Job Objective/Purpose
To ensure that high
quality standards are maintained at all times in the provision of medication
and medical consumables per Avenue Healthcare’s defined policies and procedures
Key Responsibilities
Ensure
that the facility has the necessary equipment and ensure that they are in good
working condition.
Ensure timely, accurate and 100% billing of drugs. If the hospital management system is down, liaise with the receptionist /invoicing clerk to inform the client that drugs will be recorded on a manual card and issued then card collected later after the bill has been finalized once the system is back.
All
processed prescription orders should be well labeled, counter checked then
client informed to collect their cards before the medication is dispensed.
Ensure
that all insurances exclusion lists are adhered to.
Ensure
that the Pharm-Tech informs the doctor on equivalent of the out of stock
medication and the prescription is amended.
Ensure
that the Pharmacy is well stocked as per the set re-order levels. Do daily
counts, spot counts, monthly stock takes and give a timely, accurate report
with valid explanation on variances and expiries to the Branch Manager for
approval of adjustment by the Stock Controller.
Prevention
of medication errors by counter checking and verifying the prescription on
doses, allergies, patient identification, right drug, legibility and give clear
usage instructions.
All
stock movements including goods received, goods returned, purchases from petty
cash, prescriptions issued to patients on cash, inter-branch transfers or in
house clinics, expired drugs, lost or stolen items must be captured in the HIS
real time.
DDA
to be dispensed as per the laid down policy, checked weekly and any
discrepancies reported to the Branch Manager for approval of adjustment by the
Stock Controller.
Generate
and send LPOs to the respective suppliers.
Ensure
accurate receiving, counter checking and signing of the invoiced orders and
delivery notes as per send L.P.O. Drugs with an expiry less than six months
should be received with a Letter of Undertaking and returned to the supplier if
not consumed within the 6 months.
Ensure
timely and accurate entry of invoices into the hospital management system and
that they are well stored to be checked and dispatched to Finance/Accounts by
end of the month.
Ensure
a well arranged pharmacy that is neat, presentable dispensing counter and
workstation
Ensure
that the fridge temperatures are charted twice daily and any error reported to
relevant department.
Ensure
timely escalation of any urgent out of stock items to the Pharmacy Quality
Manager for manual purchase approval.
Ensure
that any issue pertaining quality is escalated to the Pharmacy Quality Manager.
Drugs/surgical
items expiry management;
Ensure
shelf allocation for weekly checking of expiries and communicate to the
Pharmacy Superintendent.
Enhance
FIFO/FEFO by the use of green stickers on short expiry drugs and share the
short expiry list with the doctors to assist in prescribing.
Expired
drugs should be documented, quarantined and disposed as per the PPB regulations.
Allocate
emergency trolley to ensure its well-stocked at all times and expiry managed
Ensure
that Avenue corporate governance policies and procedures are adhered to.
Prevent,
detect and report any fraud or criminal activity
Fully
implement audit recommendations and attain satisfactory ratings in subsequent
audits.
Ensure
all sentinel incidents/events are recorded and reported to the Branch Manager
within 24 hours using the provided tools.
Maintain
and enforce infection control standards when doing extemporaneous preparations.
Client
Satisfaction;
Ensure
client satisfaction through high quality of service, effective communication,
prompt feedback and escalation of any unresolved issues to the relevant person
for follow up.
Ensure
that the standardized tool for patient satisfaction feedback is filed for
measurement, follow-up and improvement.
Maintain
patient privacy and confidentiality at all times.
Ensure
adequate knowledge of all Avenue policies, procedures and systems as outlined
in the HRMIS
Any
other duty as assigned by your immediate supervisor in line with the job
description
Personal Specifications
A
Diploma in Pharmacy
A
minimum of 3 years experience
A
valid pharmaceutical technologist license
Organizational
awareness and detail-oriented
Strong
interpersonal and communication skills, teamwork and reliability
How To Apply
Application documents (CV and Certificates) must be
emailed to vacancies@avenuehealthcare.com with the job
position you are applying for as the subject of the email by 11th September 2023.
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