Medical Underwriter Job in Kenya

Job Title: Medical Underwriter
Hiring Organization: PACIS Insurance Company Limited
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Insurance
Job Type: Full Time
Salary: KES Competitive
Date Posted: 09/24/2023

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.

Purpose of the Job

The jobholder is responsible for assessment, pricing and determining terms for medical risks.

Key Responsibilities


Underwriting Roles

  • Assess the new and existing risks and ensure that they are adequately rated and commensurate with the terms and conditions advised and endorsed to retain profitability of the medical portfolio.
  • Provide competitive quotations to all customers promptly within the standards set.
  • Membership management; additions and cancellations.
  • Scheme set up, benefits set up and membership updates in the system
  • Timely and accurate debiting of premium and cover conditions and that the documentation is in compliance with set standards and procedures.
  • Ensure that medical insurance cards are issued in an efficient timely and accurate manner
  • Prepare and send renewal notice within stipulated timeline and co-ordinate follow up of the renewals to achieve renewal capture targets.
  • Ensure policy endorsements & documents are accurate and made within the standards of service, and ensure timely dispatch
  • Train various stakeholders on company products for increased knowledge and growth of business
  • Monitor scheme loss ratios and adjust renewal terms accordingly
  • Assist with business acquisition through follow up on quotes and intermediary visits.
  • Ensure business is booked as per the company’s credit policy and follow up on payment plans.

Customer Service Roles

  • Continuously monitor the outpatient fund and check on prudent utilization of cover reporting any anomaly noted and ensure timely invoicing for top up.
  • Provide benefit utilization reports as per the standards of service set out in the customer charter
  • Provide timely feedback to client’s queries and concern as per service charter provisions.
  • Maintain client and intermediary relationships through visits

Minimum Academic Qualifications

A Bachelor’s degree in Actuarial science/Statistics from a recognized University.

Professional Qualifications

Diploma in Insurance AIIK/ACII

At least Two (2) years’ experience in health insurance underwriting.
Understanding of insurance industry Medical Underwriter

Skills And Competencies

  • Analytical skills
  • Teamwork
  • Interpersonal and communication skills
  • Accuracy/Keen to detail
  • Commitment & dedication
  • Decision making
  • Customer oriented
  • Planning and organization skills

How To Apply

Applications with a detailed CV, indicating your telephone contacts with names and addresses of three referees should be emailed to careers@paciskenya.com not later than Wednesday 27th September 2023.