Community Representative
Overall Responsibility:
This position is
responsible for implementing market expansion strategies as well as building
and sustaining key relationships with a wide variety of internal and external
stakeholders including key state officers, local government officials,
community leaders, organized community groups members, customers, and potential
tower hosting building owners including their caretakers. The role’s goal is to
ensure that all building contracting activities are done as per process and
early enough to support tower, MTU, Uko poa! service and other network works
for smooth and efficient network launch
Financial:
– Lowest overall costs of
network infrastructure per network distribution point.
– Lowest cost of
school acquisition
– Lowest cost
Poa! street location acquisition
– All landlord
payments are on time, with 100% uptime
People:
No direct reports, but
managing community relationships is paramount
Key SMART Results for
A-Player Success:
- Ensure a final “Go/No Go” market assessment in any new areas
to ensure all desktop, technical and research-based analysis is
complemented with on-the-ground validation – Q4 2023
- Understand and communicate the “informal community dynamics”
by getting deep into each community and their leaders and understanding
the challenges and opportunities for Poa! – Q4 2023
- Ensure the lowest cost per tower commercial deals for all
deployments of the network by negotiating within the constraints set by
the company to ensure the best value commercial deals for the business at
all times both on the supplier and customer side – Q4 2023
- Accurate and daily periodic performance reporting of network
expansion activities including findings and insights that shape expansion
strategies – Q4 2023
- Ensure that all major sambazas in a community are identified
and known in person and have had documented conversations with all about
the wholesale provision of capacity to them – Q4 2023
- Identify strategic high traffic areas and contract businesses
in the areas for Street Wi-Fi service – Q4 2023
- Ensure successful negotiation (within the constraints set by
the company), acquisition, and contracting of a minimum of 60 buildings
per month in your assigned network for success – Q4 2023
- Achieve zero conflicts and misunderstanding with the
communities we serve and other third parties by ensuring 100% compliance
to the written down community engagement processes and procedures – Q4 2023
- Identify community group provision of services (e.g. free
internet to Schools) in place with the relevant parties – Q4 2023
- Ensure poa! has a number of community organisations in place
and installed with poa! services as directed by the Head of Sales – Q4 2023
- Play a lead role in identifying strategic high footfall areas
for Street Wi-Fi service- Q4 2023
- Achieve zero network downtime as a result of
community-related reasons e.g. building running out of tokens for power –
Q4 2023
- Work collaboratively in events, monitoring and building
relationships with community stakeholders and influencers within the
assigned network – Q4 2023
Level of management
experience required (Mandatory & Nice to Have):
A minimum of 2 years
experience working in low-income communities preferably on community projects
and field sales assignments.
Department stage of
development where this role sits (starting, preparing for scale, scaling,
mature):
Preparing for scale-up
Key Competencies
- Ability to work independently, prioritise tasks, and manage
time effectively – H
- Poa attitude -Has POA VALUES all over them – H
- Be a self-starter capable of taking on a role with minimal
supervision and guidance and delivering them through to a successful
conclusion – H
- Excellent negotiation skills – H
- Knowledgeable in how local authority, government, and
communities run their affairs with an appreciation of minimum legal
requirements affecting relationships of the role – H
- Exceptional interpersonal skills with the ability to own and
manage both internal and external communication – H
Mandatory Criteria if
Any (with no exceptions to hire)
- Must have worked in the fast-growing tech services sector
with not less than 2 years experience in market expansion and
community-related work – new market acquisition, market analysis, and
research
- Must have a minimum of a college Diploma qualification
- Fieldwork experience in operating with informal communities
How to Apply
