Registrar Job in Kenya - Red Cross Society


Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.

We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.

We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can to achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.


We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:

  • Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
  • Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements


Reporting to the Head of Academics, you will play a critical role in the College and Academic operations by effectively managing the maintenance and integrity of all student academic records, the curriculum, the creation and maintenance of course schedules, all areas of student registration and the recording/reporting of grades, compliance with approved regulations, and the establishment and maintenance of processes for the equitable and consistent administration of policies and procedures as they relate to registration and academic record keeping.

You will further be responsible for students’ registration, review of examination-related policies, coordinating & administering the delivery of examinations as well as conducting evaluation on training for BIHC. You will also be required to offer support and assistance to Head of Academics for all examination related matters. 

Your key responsibilities:

  • Ensure the registration of continuing and incoming undergraduate students, transfer of credits, and degree evaluations
  • Draft and implement policies and procedures to be used in the registry and examination sections
  • Develop both teaching & examination calendars/timetables for general college planning in consultation with the Head of Academics
  • Ensure the integrity, accuracy, and security of all academic records of current and former students, and facilitating effective student registration and progression process
  • Supply faculty with all the necessary stationery and materials for smooth running of academic activities
  • Coordinate the production of draft/final examination papers and marking schemes
  • Liaise with the External Examiner(s) to obtain feedback on the draft examinations papers
  • Oversee moderation, administration and invigilation of all college examinations and preparing all examination reports including any incidences and irregularities
  • Maintaining the students’ records, ensure safety of examination materials by coordinating marking and grading of Examinations and archiving exams scripts
  • Liaise with the academic board on the approval process and procedure for examination marks and grades
  • Prepare the final student graduation list for approval by Academic Board
  • Issue transcripts and certificates to students after they are duly cleared by respective departments
  • Maintain accurate curriculum management systems as approved by the academic board
  • Implement the transfer of credits and exemptions
  • Manage examination results including verification and posting of same on student portal
  • Keep up to date with academic management requirements, including recommending appropriate computer systems that meet the academic needs of the college
  • Any other duties as may be assigned.


  • A bachelor’s degree in Education or related field with at least 5 years teaching experience at an institution of higher learning. A Master’s Degree will be an added advantage.
  • Minimum of 3-5 years of managerial experience as a registrar or closely related enrolment management professional at a higher education institution
  • Sound knowledge and understanding of best practice locally and internationally in regards to teaching, learning, assessment and quality improvement
  • A deep understanding of, commitment to and involvement in hospitality Industry
  • Thorough understanding and experience of quality improvement processes in learning institutions
  • Extensive knowledge and experience of examinations including issues and challenges facing the sector
  • Experience with student information systems; development of reports, plans and budgets, and regulations related to student records
  • Demonstrated experience to manage complex operations and systems

Desirable Skills and Attributes:

  • Demonstrated experience in successfully developing and delivering strategic plans to ensure future institutions success
  • Successful and motivational leadership, with an inclusive leadership style, and with experience of leading change
  • Demonstrate continuing professional development
  • Demonstrated people leadership and management skills
  • Excellent interpersonal, communication, presentation and partnership building skills for working in a complex multi stakeholder environment
  • Ability and experience of developing and leading significant institutional change
  • Commercial ability and success in generating institutional growth
  • Excellent judgement with the ability to balance risks and opportunities
  • Ability to resolve conflicts, work under pressure to deliver challenging targets
  • An absolute commitment to upholding the College Values. In particular, commitment:
    • to prioritize the needs of students
    • to act with integrity, authenticity & respect at all times
    • to secure continuous improvement and excellence
    • to focus on coaching and developing others to reach their full potential

How to Apply

Apply strictly through and or so as to reach us not later than Sunday 11th June, 2023. Interviews will be on an ongoing basis until the position is filled. Only shortlisted candidates will be contacted.