Receptionist Job in Kenya

Ruaraka Uhai Neema Hospital

Job Vacancy: Hospital Receptionist

Key Responsibilities 

  • Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy.
  • Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e. Register patients according to established protocols in the hospital

  • Ensure all patient information is accurate including billing
  • Should be fully updated on all services and their costs. Patients must get the very accurate information on first call.
  • Develop a proper filling and retrieval system in order to maintain and manage patient records thus ensuring efficient retrieval of all needed information.
  • Monitor patient’s appointments as scheduled and constant follow up on the same.
  • Respond to incoming calls and respond to all inquiries.
  • Ensure the reception area is well maintained, neat and clean
  • Shall ensure at all times that the patient’s privacy and confidentiality is safeguarded.


  • Diploma in Secretarial / Front Office
  • 2-3 years’ working experience in a hospital.

How to Apply

Applications to be sent to stating the position as the subject.