JOB TITLE
OPERATIONS MANAGER
NATURE OF JOB
FULL TIME
INDUSTRY
DISTRIBUTION
SALARY
Kshs 65,000-70,000
JOB LOCATION
THIKA ROAD
SUMMARY
Our client is a Distribution
company based at Thika road and is looking to hire an Operations Manager to
help coordinate activities in the company and ensure smooth running of
operations in all the departments. The incumbent should have experience in IT,
operations, sales, marketing, human resources.
DUTIES AND RESPONSIBILITIES
Strategic Leadership
- Oversee daily activities in the company and ensure smooth
operations
- Provide leadership and vision by assisting the managing
director and staff with the development of long term and annual plans, and
with the evaluation and reporting of progress on strategies
- Monitor industry legislative developments, develop and
implement strategic changes in order to maintain compliance and maximize
business performance;
- Spearhead the development, implementation, and maintaining
budgetary and resource allocation plans
- Spearhead development, communication and implementation of a
company strategic plan designed to grow the business.
- Spearhead operational objectives clearly and well
communicated internally (staff and managing director) and externally
(stakeholders)
- Ensure that the organization has the required resources
necessary to fulfill its mission and achieve key objectives
- Provide the managing director with clear and logical
understanding of business & people performance.
- Ensure that annual budgets are prepared, complete risk
analysis on potential investments, and advise the Directors with regard to
investment risk and return
- Oversee quality control throughout the company, establishing
goals for each department in partnership with the department heads
- Ensure all business activities are appropriately managed
whilst maintaining key objectives and focus and mitigating adverse
outcomes
- Ensure that the company is well regarded by its key
stakeholders due to its professionalism, effectiveness, leadership and
achievements.
Performance & process efficiency
- Provide leadership and ensure the overall efficiency and
effectiveness of the organization
- Set and achieve key performance targets for: sales, delivery,
cost, expenses and other measurements of operational performance;
- Spearhead high efficient systems to formulate performance
measures, parameters and targets, in line with the business objectives
agreed every year on performance review, with targets set for the
subsequent year.
- Enforcing all policies, procedures, standards,
specifications, guidelines, training programs, and cultural values
Business
Development & Management
- Spearhead the development and implementation of the annual
sales and marketing strategic plan
- Identify, create, and develop new market opportunities,
taking the lead on constructing a robust and successful business proposal
that secure new deals, contracts and long term relationships
- Timely update and present competitors’ activities and provide
market feed-back on new products, price changes, new launches, etc. to the
top management (Director)
- Communicate operational/sales results, activities, etc. to
Executive Management and provide recommendations and plans for ongoing
improvement.
- Ensure that appropriate and effective marketing techniques,
technologies and support services are developed and integrated into
marketing plans and programmes.
- Support and lead company products sales, growth and
continuous cost & quality improvements in the business
- Develop and maintain an excellent rapport with key
stakeholders such as clients, suppliers, community organizations,
regulatory bodies etc.
- Manage, negotiate and renew any partnership agreements with
external vendors and suppliers and keep the Board of Directors informed on
the progress and outcome.
Talent Management
- Ensure recruitment, onboarding, and training of
high-performing employees to achieve sales, profitability, market share,
and business plan objectives.
- Coordinate the development of key performance goals for
functions and direct reports.
- Ensure areas of responsibility are delivered in a way that
are consistent with the company’s goals and financial-cost improvement
plans
Summary of Personal Attributes
- The ideal candidate will be energetic, appropriately
qualified and experienced in the sector. They must be willing to be
flexible
- A great communicator, and able to work with a wide range of
stakeholders.
- Ability to grow the business and develop own leadership and
management skills further, as part of a growing the company.
- Self-Starter with plenty of initiative to innovate, change or
develop old ideas into new opportunities and enjoys a fast paced exciting
environment with a commitment to achieving results.
- Strategic thinker with the ability to understand market and
business intelligence to make informed choices about business development
- Strong leadership qualities, be a team-player with excellent
interpersonal skills;
- Excellent business acumen and financial skills.
- Ability to work independently and as part of overall team
structure
- Ability to develop and lead a sales team & passion for
service quality;
- Excellent communicator that motivates and empowers others to
stretch themselves and reach high goals.
Other Requirements
- Over 5 years of relevant experience in IT and Human Resource
Management
- Data driven, collaborative leadership, results oriented &
courageous and determined
- Versatility to manage and execute across a multitude of
functions
- Degree or Diploma Business Administration, Finance or any
business related course
HOW TO APPLY:
- Qualified candidates are encouraged to send CVs quoting
relevant skills and experience to careers@britesmanagement.com
- Interviews will be conducted on a rolling basis until the
position is filled
- Only the shortlisted candidates will be contacted
