Knowledge Platform Manager
DESCRIPTION
- We are pleased to announce the vacancy for Knowledge Platform
Manager. This is a Fixed Term Contract Vacancy for 2 years within Research
Planning and Design Department within CEO’s Office. In keeping in
line with our current business needs, we are looking for a person who
meets the criteria below.
Brief Description
- Reporting to the COE HOD – Research, Planning and Design, the
role holder will be responsible for;
- Leading and monitoring Knowledge systems and services.
- Overseeing and directing product development and facilitates
communication between internal and external customers regarding the
Knowledge Management programs, products, and projects.
- Preparing and implementing a long-term plan for knowledge and
information asset development, based on organizational goals.
- Collecting, synthesizing, organizing, and managing curriculum
related knowledge and services for the benefit of the organization, its
clients, and its business partners.
- Creating relationships with sources of knowledge and
information, including internal and external customers in order to acquire
knowledge that will enable the organization to streamline processes, and
increase collaboration.
- Collecting and summarizing data from product testing so that
the department can perform competitive analyses and monitor key measures
of success.
- Facilitating the integration of 3rd party Knowledge content
providers with existing systems.
- Recommending methods and procedures to enhance course
delivery and teaching operations.
- Facilitating communication between external vendors to
enhance delivery of instruction were taken.
Key Responsibilities
Build repository for
opportunities for growth
- Information that Embeds and drives the understanding of
consumer motivation and identification of opportunities that will unlock
growth for the business.
Information to Drive
consumer-led brand/product building
- Champion and drive world class consumer understanding and
insights that will drive growth using a variety of best practices and
processes.
- Putting the consumers at the heart of everything, actively
inspire and influence Research and product teams to ensure they ingrain
consumer feedback/insights in the brand/product strategy and marketing
activities to maximize effectiveness and profitability.
- Push planning, insights as opposed to data management.
- Global & Kenya liaison for Knowledge management.
Driving learning into
action from measurement and evaluation (M&E)
- Understand the value of M&E to the research agenda and to
the brand/products.
- performance and it’s fit into the brand/product planning
process. Identify and address any barriers to the implementation of
M&E, ensure learning and experiences are shared and applied after each
activity to drive growth.
- Champion the search and spin of knowledge, information and
ideas that will make M&E a creative process that appeals to
brand/product teams.
- Drive customer centric knowledge culture both with internal
and external customers.
- Continually challenge the processes and procedures for
current supply service levels/ challenging convention.
Qualifications
- Bachelor’s degree in information science.
- Bachelor’s degree in information science.
- Experience in delivering and embedding solutions.
- Experience working within a research team.
- 3 yrs experience in either library sciences/knowledge
systems, project management
How to Apply
