Company: Kate Freight & Travel Ltd,
Title: IT Officer,
Industry: Logistics,
Location: Nairobi,
Salary: Competitive,
Kate Freight & Travel Ltd is a logistics solution provider was founded in Kenya in 1974. KATE is primarily involved in Removals, Packing, Warehousing, Air and Sea export, Import freight, and Customs clearance. They are looking to hire an IT Officer who will provide first class application support and services to users and ensure a properly secured and managed system environment. The IT Officer will be responsible for providing technical support and ensuring that all IT systems are functioning correctly. The IT Officer will be expected to have a strong technical background.
Responsibilities
- Provide technical support to all staff
for software, hardware, and network issues
- Install and configure computer hardware,
software, systems, networks, printers and scanners
- Maintain and troubleshoot all IT
systems, including servers and databases.
- Conduct regular maintenance and updates
of all IT systems to ensure they are up-to-date and secure
- Evaluate and modify the system’s
performance for increased efficiency and user productivity.
- Manage the helpdesk system and respond
to user inquiries in a timely and professional manner
- Manage and troubleshoot communication
systems, including telephones and networks.
- Develop and implement IT policies and
procedures to ensure that all IT systems are used efficiently and
effectively.
- Provide training and guidance to staff
on IT systems and applications.
- Work with the Head of IT to develop and
manage the IT budget.
- Conduct research on new and emerging
technologies and make recommendations for their implementation
- Maintain the integrity of the systems,
server deployment and systems security.
- Produce user and support guides.
- Assist with other IT-related tasks and
projects as needed
Academic qualification
- Bachelor’s degree in Computer Science, Information
Technology, Business Information and Technology or a related field
- Certification in Information Technology related professional
courses
- At least two years of experience in IT support or a related
field in a busy work environment.
- Strong technical skills and experience with computer
hardware, software, systems, networks, printers and firewalls.
- Ability to diagnose and troubleshoot
technical
- Excellent problem-solving skills
- Organizational skills
- Knowledge of emerging technologies and
their potential applications
- Establishing rapport and good
collaboration
- Excellent written and verbal
communication skills
- Must be a self-starter, alert,
energetic, responsible and flexible.
- Advanced knowledge of networking fundamentals,
general network setup and device configuration.
- Knowledge of Linux and Windows Servers
implementation and configuration.
- Demonstrated ability to support Windows,
Linux, Unix and Mac OS users’ workstations.
How to
Apply
Interested
applicants should send their applications together with a detailed CV to eunice@kateafrica.com
quoting their current and expected
salaries. All Applicants must provide at least three professional references. The Subject should clearly indicate the
position being applied for.
Applications should reach us no later than 30th June,
2023. Only shortlisted candidates
will be contacted.
