Our Client, a leading Property Development Company is looking for the right candidate;
Job Vacancy: Front Desk Executive / Administrative Assistant
Job location: Nairobi
Key purpose of the job: This position is responsible for managing the
Front desk, handling the EPBAX system, travel bookings, general administration,
maintaining attendance register and scheduling meetings. The candidate should
have excellent communication skills & should have knowledge of computers.
Key Accountabilities
- To handle the front desk operations
- Maintaining files, records and documents as required
- Ensure the upkeep of the sales lounge and the model/show flat
Strategic
- To participate in conceptualization & launch of sales
& marketing initiatives to maximize order booking for the project
Operational
- Reception duties - Handling EPABX, attending to calls,
assisting the sales team in cold calling, screening and directing calls
- Maintaining registers, monitoring incoming & outgoing
Mail.
- Organizing, sending and tracking couriers
- Guest Management
- To perform administrative work like supervision on
housekeeping and other administration purchases
- Ensure Outstanding customer care at all times
- Maintains a friendly, cheerful and courteous demeanour at all
times.
- Courteously and accurately answers inquiries from potential
customers
- Responds to telephone and in-person inquiries regarding the
project information and guest concerns
- Performs other duties as assigned, requested or deemed
necessary by management
- Ensure inquiries forms, feedback forms and guest log book is
always updated and actioned upon
- Assist all departments in servicing the guests
- Handling telephone and walk-in enquiries
- Support the ground transportation requirements of guests
visiting the company and for employees on business travel
- Responsiveness to customer queries and issues
- Coordinating smooth running of printer, A/C, telephone &
internet
- To prepare reports & MIS (Includes Stationery Expense,
Housekeeping & Pantry Maintenance, Office Maintenance, Dispatch,
Office Assets, etc)
Sales Support
- To ensure after sales support to the customers at the project
- To maintain accurate and timely data related to the project
sales and existing / potential customers
Other
- To assist in ensuring effective implementation of Marketing
initiatives to help drive sales for the project
- To liaise with Marketing team for all communication (viz.
brochures, mailers, pictures) related to the project
- To continuously track changing trends, customer requirements
& feedback and conveying the same to the Project Sales Head
Internal & External Interactions
- Internal: CEO, All Functional Heads, Project Heads
- External: Customers, suppliers, contractors, External
consultants
Education & Experience Requirement:
- Any Degree/ Graduate/ Post Graduate/ MBA
- At least 2-6 years of relevant experience.
- Strong communication skills
- Exposure in administration, dealing with visitors, guest
relation.
- Should have good knowledge in MS-Office
Salary: Competitive
How to Apply
Send your updated CV to
recruitment@sheerlogicltd.com on or before 6th June 2023.
Kindly indicate the job title
in the subject line: Front Desk Executive / Administrative Assistant
(Only shortlisted candidates
will be contacted.)
