Chief Manager- National Quality Institute
Key Responsibilities/ Duties / Tasks
Managerial / Supervisory
Responsibilities
- Provides strategic leadership and is accountable for the
development and implementation of policies, strategies, and programmes
with regard to education in standardization through provision of training,
membership, collaboration, consultancy, and quality awards in order to
entrench a culture of quality in the country for delivery of KEBS mandate,
realization of Kenya Vision 2030, African Union Agenda 2063 and United
Nations Sustainable Development Goals;
- Oversees the establishment of frameworks for enhanced
coordination and collaboration (which includes partnership agreements and
memoranda of understanding) on training and capacity development, for the
purpose of building, supporting and nurturing the entrenchment of national
quality culture;
- Provides strategic leadership in the implementation of
National Quality Infrastructure framework on education in standardization
to promote innovation, product development, consumer health and safety,
protection of the environment and enhance competitiveness of Kenyan
products and services;
- Oversees training, membership, collaboration, consultancy,
Quality Awards, Micro and Small Enterprises (MSEs) programmes and research
processes, systems and procedures, including externally provided
processes, to create and deliver value in industry;
- Provides leadership in articulation of Kenya’s position in
Standardization and Conformity Assessment at national regional and
international level to entrench the culture of quality;
- Promotes Standardization, Metrology and Conformity Assessment
(SMCA) issues in industry to build, support and sustain a culture of
quality;
- Oversees analysis of the business environment and advises on
the competitive strategies for development of market driven education in
standardisation programmes for achievement of KEBS strategic objectives
and the National Industrialization Strategy;
- Oversees the preparation and submission of board papers in
relation to Education in standardization to the Director Standards
Development and Trade for review;
- Oversees the implementation of NSC resolutions in relation to
education in Standardization to fulfil KEBS mandate as per standards Act
CAP 496 Laws of Kenya;
- Oversees and is accountable for performance management and
productivity improvement in the department;
- Provides leadership in the establishment, implementation,
monitoring, evaluation, and improvement of Management systems adopted by
KEBS for the purpose of ensuring efficiency, effectiveness, and sustained
customer satisfaction in the department;
- Oversees and is responsible for the development and
implementation of the Risk Management Framework in the department to
mitigate against the negative effects of risks and take advantage of
opportunities;
- Oversees and is accountable for the development and implementation
of business continuity strategies to ensure resilience and sustainability
of department’s processes, products and services; and
- Oversees identification and is responsible for provision of
the department’s human and physical resources for effective implementation
and achievement of strategic objectives.
Operational
Responsibilities / Tasks
- Provides leadership in the development and implementation of
the departmental workplans, budget and medium expenditure framework and
procurement plan for prudent use of resources;
- Leads in the development and implementation of trainings in
standardization to promote best practices in Standards, Metrology and
Conformity Assessment in order to entrench a culture of quality in the
Kenyan Society;
- Oversees development, maintenance and improvement of the
database for trainings, membership and awards;
- Monitors and evaluates departmental programs including
Service Level Agreements (SLAs), Memoranda of Understanding (MOUs) and
implementation of corporate plans and provide recommendations on Key NQI
issues;
- Approves departmental expenditure;
- Collaborates with Market Surveillance, Quality Assurance
& Inspection, and Metrology & Testing Directorates in design,
development and implementation of training programmes to enhance operational
efficiencies and effectiveness of service delivery;
- Oversees the implementation of harmonized corporate workshops
to ensure that material presented during workshops meets the requirements;
- Oversees setting of targets, reviews and approves
department’s performance targets, monitors implementation and submits
performance reports to the Director, Standards Development and Trade;
- Oversees the development of staff competencies in the
department through formal training programs, mentorship, coaching,
on-the-job training, to be able to deliver the department’s objectives;
- Leads in the analysis of business environment to identify
stakeholder needs to design and implement appropriate research projects to
support provision of education in standardization for the delivery of KEBS
mandate and contribute to national development agenda;
- Represents the National Quality Institute at relevant
conferences and industry events; and
- Assigns duties and approves leave for direct reports.
Job Dimensions:
- Financial Responsibility
- Generates revenue of approximately KES 100 M per annum,
- Controls directorate budget of approximately KES 70 M per
annum, and
- Oversees implementation of resource mobilization strategies
in the department.
Responsibility for
Physical Assets
Ensures prudent
utilization of physical assets in the department.
Decision Making / Job
Influence
Makes:
- Strategic decisions;
- Operational; and
- Financial decisions.
Working Conditions
- Works predominantly within the office, and Expected travels
within and outside the country.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor’s degree in Sciences/Social Sciences/Education/Food
Science/Information technology /Engineering/ Management from a recognised
institution.
- Professional Qualifications / Membership to professional
bodies
Registration with
relevant professional bodies:
- American Society for Quality;
- Chartered Quality Institute;
- Engineers Board of Kenya;
- Kenya Chemical society;
- Physical society of Kenya;
- Food Nutrition and Dietetics Board;
- Computer Society of Kenya;
- Kenya Institute of Management; and
- National Quality Institute.
- Previous relevant work experience required.
- At least 10 years’ relevant experience out of which 5 years
must have been in a management position.
Functional Skills, Behavioral Competencies/Attributes
Functional:
- Auditing /Assessor Skills;
- Negotiation skills;
- Project management skills;
- Financial management skills;
- Management skills;
- Information, communication, and technology skills;
- Leadership skills;
- Presentation skills;
- Report writing; and
- Analytical skills.
How to Apply
