CBS Product Development Engineer Job in Kenya – Safaricom

CBS Product Development Engineer

Brief Description

  • Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. 

Key Responsibilities  

  • Overall, the product development engineer will be charged with:
  • Participate in Product development life cycle activities.
  • Configuration of new products and services
  • Reviews and contribute to the test cases, based on the services in scope.
  • Execution of SITs and supporting the UATS of new products & services.
  • Ensuring quality and accuracy and that all customer related issues have been addressed.
  • Deep understanding of customer operations.
  • Passion to work with the team members.
  • Automation of processes.


  • A degree in IT, computer science, Telecommunication or Electrical Engineering
  • 3 years working as an engineer in a telecommunications environment (vendor or operator)
  • Strong Linux/Unix skills,
  • Strong database skills
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Team player.
  • Organized and detail oriented.
  • Experience of Huawei Convergent Billing System (CBS) will be an added advantage.
  • Knowledge of GSM technologies
  • Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage

How to Apply