A Leading International Manufacturer of Automobiles, Buses, Trucks and Motorcycles is seeking to hire the following position:
Position Title: Branch Manager - Mombasa
Department: Sales and Business Development
Department: Sales
Location: Mombasa
Reporting to: Managing Director - East Africa
Overall Job Purpose: The Branch Manager is responsible for the
efficient and profitable operation of the Branches while ensuring a high level
of customer satisfaction.
This position manages fiscal
and operational activities efficiently within the Branches, advises and makes
recommendations to the Management with the best interest of the department for
any possible improvement.
Key Results Areas
KRA 1: Planning and Strategy Setting
- Achieve the sales targets for the branch.
- Forecasting and planning for all activities in the Branch.
- Directing and coordinating all sales activities locally and
regionally
- Fully responsible of the P&L of the Branches
- Follow up all Branches KPI: Budget, Target achievement, CSI,
Productivity.
- Provide the direction and leadership required to achieve
profitable and professional technical services at high-quality standards.
This includes developing markets and establishing activities to achieve
financial targets as set by the management.
- Maintain a customer satisfaction program and ensure that CSI
meets the target set by the company.
KRA 2: Achieve Sales Target
- Overseeing local and regional sales, promotions, and
campaigns.
- Tracking and analyzing sales statistics based on key
quantitative metrics.
- Ensure proper utilization of all the service facilities and
maintain equipment in proper working condition.
- Coordinate with parts department to ensure smooth supply of
parts at highest rate.
- Monitor warranty claims processing.
- Advising distributors and dealers on policies and Standard
Operating Procedures (SOPs).
KRA 3: Development of Employee’s Performance
- Motivate, organize, and encourage teamwork within the
workforce to ensure productivity targets are met or exceeded.
- Hold regular meetings with staff and group meetings for
solving operational problems and follow up daily on the WIP.
- Monitor product quality and forward technical/market product
reports to the technical department.
- Organize the recruitment and training of staff, as well as
monitoring staff performance and progress.
- Maintain standards of health and safety, hygiene and security
in the work environment.
Educational Qualifications
- Bachelor Degree in Sales & Marketing, Business field or
equivalent combination of education and experience in related field
- Required Relevant Industry Experience: 10 years of experience
- Technological Requirements: Proficiency in Microsoft office
suite
- Language Requirements: Excellent command of English – oral
and written
Position Requirements
Behavioral Competencies
- Planning & Organizing
- Delivering Results & Meeting Customer’s Expectations
- Excellent Networking and negotiation skills
- Ability to execute Instructions & Procedures
- Leading & Supervising
Technical Competencies
- Automotive Knowledge
- Knowledge of the brand products and features
Salary: Very
competitive
How to Apply
Send your updated CV to
recruitment@sheerlogicltd.com on or before 7th June 2023.
Kindly indicate the job title
in the subject line: BRANCH MANAGER - MSA
(Only shortlisted candidates
will be contacted)
