HSNP Program Officer
Key Responsibilities;
Duties and
responsibilities will entail: –
Provide key inputs to the County
Programme Manager (CPM) for capturing the issues specific to your sub-county in
the planning and implementation of HSNP Operations;
Lead on planning and implementation of
all operations of HSNP in the sub-county.
Participate in the County Technical
Coordination Group (CTCG) meeting, once a month, to provide key inputs for
decisions on HSNP Cash Transfer issues especially the beneficiary cases and
also seek feedback from the representative of the payment service provider.
Identify key issues arising in the
course of implementation of the programme and take remedial actions with the
approval of the County Programme Managers.
Act as HSNP focal person at the
sub-county level while representing NDMA.
In consultation with the CDC and
HSNP-CPM, proactively engage with stakeholders, including sub-county level
Central Government representatives, the County Government and other local
stakeholders in order to build support for the programme.
Facilitate the implementation of HSNP
communication strategy to ensure that all beneficiaries are aware of the
programme and able to engage with it effectively.
Monitor the aspects of communication
on a regular basis to make sure that the SMS/Voice messages that are delivered
to Chiefs, Assistant Chiefs, Payment Agents and others for payments are
communicated to the people in their locations and sub-locations by the
respective Chiefs and Assistant Chiefs through Barazas.
Distribute beneficiary names amongst
the Chiefs and Assistant Chiefs before every payment is made and make sure that
the lists are posted outside the offices of Chiefs and Assistant Chiefs. Also
make sure that people are aware of these lists and are helped by Chiefs and
Assistant Chiefs for confirmation of their names. The lists should also be read
out to the people during the Barazas before every payment is made.
Lead on implementation of
communication and mobilization campaigns in the sub-county for all operations
of HSNP in coordination with the HSNP-CPM, County government, communication
specialist at PILU and other relevant stakeholders especially for
identification of missed out households, registration of missed out households
in the Programme, National ID registrations, Bank Account opening, Bank Account
Card
distribution, cash transfers, case
management, capacity building andany other activity.
Undertake communications activities
within the sub-county to:
Ensure that all beneficiaries are
aware of programme processes so that they can effectively participate; and
Build support for the programme across
the sub-county.
Collect Case Management forms (Update
and Complaints cases) from the offices of Chiefs after every two weeks;
Review all the case management forms
and verify them against the information from the HSNP MIS, ID information given
to you on the memory cards by the Chiefs. Any forms that are incomplete or
incorrectly filled up, should be returned for completion/correction.
Review and process for approval, all
the complaints that are registered in the system through SMS, web form,
complaint form, telegram, CMS, helpline and other channels.
Enter all the valid/verified case
management forms into the CMS at the earliest and make recommendations to the
County Programme Manager for approval/rejection of the cases. The
recommendations
should be made on a case by case
basis, in the comments section of the CMS interface.
Manage the MIS reporting and
operational interface(s) of HSNP in the sub-county, especially for case
management;
Investigate and resolve complaints at
the sub-county level in consultation with appropriate partners.
Track outstanding cases to ensure that
they are resolved.
Report as necessary on the status of
cases to HSNP-CPM, HSNP PMU and county/sub-county stakeholders as appropriate.
Lead effective troubleshooting in
liaison with the HSNP-CPM, mobilizing the necessary additional resources for
effective implementation.
Engage and work with relevant
institutions like the KNCHR, the office of the Ombudsman and others to address
beneficiary rights issues.
Participate in facilitating
acquisition of National IDs by programme beneficiaries through engagement with
the sub-county Registration staff of NRB;
Generate reports as required by
HSNP-CPM.
Develop and implement a detailed sub-county
registration plan in close coordination with the HSNP-CPM, in accordance with
the guidance received.
Facilitate HSNP-CPM in developing and
implementing a registration training plan for enumerators and their team
supervisors in the sub[1]county.
In consultation with HSNP-CPM,
facilitate development of a communication training plan for Chiefs, school
teachers and others in the sub-county.
Coordinate with Chiefs and Assistant
Chiefs for implementation of advance communication for registration and other
operations as per the operational plan.
Provide regular technical assistance
on registration to registration staff of the sub-county.
Randomly monitor the registration
activities in the field especially communication and data enumeration.
Make sure that all the team
supervisors are regularly shadowing the enumeration activities.
Address issues of households on registration including missed out complaints, incorrect/incomplete data collection, biased data collection, fake data collection etc.
Continuously identify trends of
enumeration patterns, over productivity of enumerators, under productivity of
enumerators and errors for a weekly meeting with his/her sub-county supervisors
and coach them for correcting the issues.
Make sure that the validation officers
re-enumerate selected households of enumeration team members. The data collected
will then be compared with the original data collected by the enumerator and
results will be used for taking decisions on quality of original enumeration.
The decisions taken by the HSNP-SCPO will be processed for approval/rejection
of HSNP-CPM. HSNP-SCPO will be able to request the particular enumerators to
re-do their enumerated households if the comparison results would suggest a lot
of changes/errors.
Make recommendations on removing and
replacing the enumerators that are unable to collect data correctly. The
decision making on enumeration data acceptance and replacement of enumerators
will be taken in consultation with the HSNP-CPM.
Participate in monthly meetings with
HSNP-CPM for issues of serious nature involving politics, complaints, grievances,
staff behavior, resource issues, productivity issues and any other issues of
significance.
In consultation with other NSNP
programme stakeholders, carry out the community-based validation process with
the help from Chiefs, Assistant Chiefs, village elders and others to validate
beneficiaries for HSNP and other NSNP CTs.
Randomly monitor field activities
involving interaction with the beneficiaries for collecting their complaints
and updates around HSNP operations. The randomized sampling of the beneficiaries
will be facilitated by M&E and MIS specialists at PMU.
Qualifications
For appointment to this
grade, a candidate must have:
Bachelor’s degree in Social Sciences
or other equivalent qualifications from recognized institutions
Minimum of 3 years’ experience in
social protection and/or cash transfers or other relevant experience.
Proficiency in English, Swahili and a
local language.
Must be Computer literate with
proficiency in the use of Microsoft Office Suite with the ability to manage the
operations of the Programme through the MI Identify any issues arising with the
implementation of HSNP and lead effective troubleshooting in liaison with the
HSNP-CPM, bringing in resources from the county as necessary.
File regular progress reports on all
project activities to HSNP-CPM and CDC; monthly, quarterly, half yearly and
annually.
Be responsible for following HSNP
security guidelines with respect to project staff and assets.
Report and provide timely advice on
security issues and incidents.
Perform any other relevant duties as
assigned by the supervisor
How to Apply
The
public is notified of the following:
Detailed job descriptions,
requirements and applicant’s bio- data form is available on the website http://www.ndma.go.ke
Applicants MUST fill the Bio-Data Form
whose link will be availed in the
Authority’s website. Applicants who
will not fill the bio data form will have their applications rejected.
All applications MUST be received on
or before 22nd May, 2023 by 5:00 pm.
NDMA is an equal opportunity employer.
Persons with disability, marginalized and minorities are encouraged to apply
There is NO fee charged by NDMA for
any application of these positions
Canvassing of any form will result in
disqualification of the candidate
ONLY shortlisted candidates will be
contacted
Interested qualified applicants are
requested to submit a cover letter, detailed CV, copies of certificates
& testimonial with the title of the position clearly indicated in the email
subject line to hr@ndma.go.ke and
also fill the Bio-data form whose
link will be provided in the Authority’s website. Applicants who will not
fill the bio data form will have their applications rejected
Successful candidates will be required
to fulfill the requirements of Chapter six (6) of the Constitution of
Kenya specifically clearance from the following institutions;
Kenya Revenue Authority
Higher Education Loans Board
Ethics and Anti-corruption Commission
National Police Service (Certificate
of good Conduct)
Credit Reference Bureau
Applications
should be addressed to;
Chief Executive Officer,
National Drought
Management Authority
P. O. Box 53547 00200
NAIROBI, KENYA
Applications may also be dropped at the Authority’s
offices in Isiolo County located at Isiolo town at the County Commissioner’s
compound during working hours between 8am and 5pm. Those applicants
submitting physical applications MUST also complete the Bio-Data Form.
NOTE:
Applicants MUST fill the Bio-Data form whose link is
provided above. This is in addition to submitting application as per instructions
in the compressed advert. Applicants who will not fill the Bio-Data form will
have their applications rejected.
