Work Level: Supervisory
Location:
Nairobi
Reports to: General Manager
Our client a leader in Business
Process Outsourcing and Call Centre Industry is seeking to recruit a Human Resource
& Administrative Assistant to join their team.
MAIN PURPOSE OF THE JOB
Providing HR and Administrative support to the
General Manager and the entire business.
Coordinate, plan, and organize the day-to-day
activities regarding HR management and report to the General Manager all the
happenings of the day.
KEY RESPONSIBILITIES:
General
Human Resource
Manage HR administrative tasks such as contracts,
letters, and personnel files.
Coordinate HR projects (meetings, training, surveys,
etc.) and take minutes.
Updating HR databases (e.g., new hires, separations,
vacations, sabbaticals, and leaves).
Prepare relevant paperwork for HR policies and
procedures and ensure compliance.
Manage and spearhead performance management systems
and processes while ensuring subsequent action is undertaken.
Create regular reports and presentations on HR
metrics (e.g., turnover rates)
Assist in the drafting and updating of employee job
descriptions.
Initiate, drive and monitor change to ensure proper
succession planning and knowledge management.
Support the development and implementation of HR
initiatives and systems that improve employee satisfaction, morale, and
commitment.
Review employment statuses, working conditions, and
employee liabilities to ensure legal and labor compliance.
Support with departmental training requirements
including inductions, training needs analysis, and training materials.
Keep internal HR reference documentation up to date.
Assist in establishing and maintaining the
organizational culture.
Collaborate with other teams (on-site/remote) on
cross-functional projects while maintaining critical and exceptional
communication channels.
Personnel Administration
Deal with employee requests regarding human
resources issues, rules, and regulations
Handle complaints and grievances from employees
e.g., facilitation disciplinary hearings, etc.
Establishing and maintaining effective communication
frameworks on issues affecting staff.
Reviewing procedures for employee health, safety,
welfare, and wellness.
Conduct employee exit interviews.
Generate new ideas and suggestions for continuous
improvement of systems, processes, and procedures to enhance employee
experience.
Others
Providing clerical and administrative support to
General Manager
Execute ad hoc tasks and any other job-related
instructions as requested from time to time.
KEY REQUIREMENTS:
Degree in Human Resources or related field with a
minimum work experience of 5-7 years
Candidate
MUST have worked as a Human Resource Generalist in a Human Resource
Consultancy/Outsourcing Firm.
Knowledge of Kenyan labor laws
Hands-on experience with an HRIS or HRMS
Ability to work under pressure.
Excellent planning and organization skills
Ability to work with teams to drive productivity and
motivation.
Ability to work on their own or in teams across
different shifts
Excellent people management and presentation skills.
Flexibility to respond to a range of different work
situations
Excellent organizational skills
Positive attitude
Strong communications skills including knowledge of
zoom etc.
Excellent skills in Word, Excel, and PowerPoint
To apply visit ats.flexi-personnel and submit your application by
10th June 2023.
Our client is committed to creating a diverse
environment and is proud to be an equal opportunity employer.
NB: Flexi Personnel does not charge candidates for
job placement
