Job Title: Technical Support Engineer
Industry: IT
Location: Nairobi
Gross
Salary: Ksh 50k – 60k
Our
client in the Technology Industry is looking to hire a Technical Support
Engineer to be tasked with visiting and supporting potential customers and
relevant stakeholders to transfer knowledge and marketing experience.
Responsibilities
· Build
customer relationships and increase customer satisfaction
· Prospect
activities and proactively collect the necessary market information and
feedback to obtain a competitive advantage
· Provide
technical support to customers, and site visits/inspection when necessary.
· Provide
on-site commission when necessary and UAT.
· Prepare
quotations, configurations and calculations of orders and projects
· Organize
and participate to exhibitions, seminars, and meetings
· Prepare
products technical presentations and Trainings.
· Deliver
weekly and monthly reports.
· Diagnose
and troubleshoot software and hardware problems and help our customers install
applications and programs.
Education and Skills
· A
Bachelor’s degree in IT.
· Ideally
the successful candidate will have proven experience in the industry with
technical knowledge of how systems work.
· Fluency
in English.
· Effective
communication and business acumen
· Customer-focused
with the proven ability to collaborate across diverse markets and forge
relationships.
How to
Apply
If
you are up to the challenge and possess the necessary qualification and
experience; please send your CV only quoting the job title on the email subject
(Technical Support Engineer) to vacancies@corporatestaffing.co.ke before 24th
March 2023.
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