RAN Support Engineer
Department Description
We are pleased to announce
the vacancy of an Engineer
– Radio Access Network Support in the Converged Service Operations (CSO) within
the Technology
Division. In keeping with our current business needs, we are looking for a
person who meets the criteria indicated below.
Brief Description
Reporting to the Team Manager
– Access Network Support, the position holder will be
responsible for providing long term solutions and support to Radio Access
systems faults and problems, providing second line maintenance support &
solving problems escalated from first line maintenance, interfacing with the
suppliers of the radio equipment and following up to resolution on escalated
faults, performing radio systems upgrades and major network configuration
changes and developing tools for quick troubleshooting and corrective
maintenance processes. The engineer will be on call 24 hours daily.
Key Responsibilities
- Handle
second line fault escalations and maintain high network availability.
- Escalate
to vendors persistent network issues and follow up to resolution.
- Manage
software upgrades to resolve issues and implement new features.
- Capacity
upgrade for all RAN elements and to support regional optimization teams to
achieve Network Quality KPIs within set timelines.
- Acceptance
of access Network design plans implemented in the regions for all access
project rollouts.
- Radio
systems quality assurance.
- All
regional RAN Controller installations completed & accepted within set
timelines.
- Ensure
RAN controller availability and performance is within set KPI’s.
- Handle
all access configuration projects.
- Maintain
access configuration database.
- Post
configuration changes trouble shooting.
- Support
regional optimization, maintenance and other business teams to deliver the
set targets.
- Develop
efficient configuration process through automation.
Qualifications
- Handle
second line fault escalations and maintain high network availability.
- Escalate
to vendors persistent network issues and follow up to resolution.
- Manage
software upgrades to resolve issues and implement new features.
- Capacity
upgrade for all RAN elements and to support regional optimization teams to
achieve Network Quality KPIs within set timelines.
- Acceptance
of access Network design plans implemented in the regions for all access
project rollouts.
- Radio
systems quality assurance.
- All
regional RAN Controller installations completed & accepted within set
timelines.
- Ensure
RAN controller availability and performance is within set KPI’s.
- Handle
all access configuration projects.
- Maintain
access configuration database.
- Post
configuration changes trouble shooting.
- Support
regional optimization, maintenance and other business teams to deliver the
set targets.
- Develop
efficient configuration process through automation.
How to Apply