Mercy Corps
Job
Title: Case
Management for Nutrition Resilience (CMNR) Program Manager
Job
Category: Programming
Requisition
Number: CASEM003450
Full-time
Location: Nairobi,
Kenya
About
Mercy Corps
Mercy
Corps is a leading global organization powered by the belief that a better
world is possible.
In
disaster, in hardship, in more than 40 countries around the world, we partner
to put bold solutions into action — helping people triumph over adversity and
build stronger communities from within.
Now,
and for the future.
Mercy Corps began working in Kenya in 2008 and has to date built a robust and diverse portfolio of programs aimed at sustainably improving the lives and livelihoods of Kenyans affected by poverty, resource scarcity and conflict.
To
do this, we deliver integrated programming to strengthen resilience, market,
and governance systems, address the root causes of conflict, and equip
vulnerable populations- in particular youth, women, adolescents, and
marginalized social groups- with the skills, opportunities, and resources they
need to be healthy, productive, and drive the development of their communities.
Mercy
Corps Kenya also collaborates with Mercy Corps teams and partners in
neighboring countries to implement several multi-country and cross-border
programs.
Working
with a diverse base of donors that includes Foreign, Commonwealth and
Development Office (FCDO), European Commission (EC), United States Agency for
International Development (USAID), Google.org, MasterCard Foundation and other
foundations and institutional donors, Mercy Corps empowers people to recover
from crisis, build better lives and transform their communities for good.
We
work closely with the private sector, civil society, and governance structures
at local and national levels to facilitate change and ensure that opportunities
are inclusive of all Kenyans.
Program
/ Department Summary
Mercy
Corps and its consortium partners are implementing a five-year USAID/BHA funded
program entitled Nawiri in Turkana and Samburu Counties of Kenya.
The
program aims to sustainably reduce persistent global acute malnutrition in the
two counties over a five-year period using a multi-sectoral approach that
integrates resilient livelihoods, health and nutrition, access to improved
water, hygiene and sanitation services, gender, youth and social dynamics,
social behaviour changes and strengthening enabling systems for nutrition
across multiple levels from household to national level.
USAID
Nawiri program has a phased approach where the first two years (Phase 1) were
dedicated to collaborative research, learning and generation of evidence on the
key drivers of persistent acute malnutrition that informed the program design
to achieve the program’s goal in the remaining three years (Phase 2).
Working
with the government, community, private sector and other partners, the program
is currently rolling out an ambitious implementation plan consisting of a
series of interventions aimed at addressing immediate, underlying, and systemic
drivers of acute malnutrition, while addressing the effects of prolonged
drought among other shocks and stresses in the two Counties.
USAID
Nawiri is rolling out its Case Management for Nutrition Resilience (CMNR)
approach, which is expected to ensure timely detection, treatment, &
follow-up of acute malnutrition cases while simultaneously building
complementary capacities across the multiple levels of the socio – ecological
framework to prevent new and relapse cases and strengthen the nutrition
resilience of individuals, families, and communities over the long-term.
Evidence and learning generated will be used to inform on – going program
interventions, partnership, and policy, including for nutritionally
marginalized sub-populations.
General
Position Summary
Working
across all program areas, and in close collaboration with the Program Quality
and Reporting, M&E, Strategic Learning and Research Teams, the CMNR Program
Manager will oversee the design, operationalization, and quality assurance of
the CMNR process.
The
CMNR Program Manager will focus on adapting and strengthening the Nawiri Case
Management approach using standardized interventions and tools for assessment,
identification, case plan development, service provision and/or referral,
monitoring, and follow – up of acutely malnourished (including relapsed) and
‘at risk’ children and other nutritionally vulnerable groups in the Nawiri
program.
The
position will work closely with the Nawiri technical leads and County Field
Directors, Sub – Office Field Coordinators, and implementation coordinators to
ensure that critical information and learning generated through the case
management system influences system strengthening efforts and is used to link
program participants to complementary interventions and services facilitated by
Nawiri, government, and other stakeholders.
S/he
will be responsible for providing technical guidance to strengthen multi –
directional linkages and referral mechanisms between nutrition specific and
nutrition sensitive interventions to enhance sequencing, layering and
integration of multi – sectoral interventions and eventual reduction of
incidence and prevalence of acute malnutrition.
These
will include identification of successful referral models within Kenya,
developing and providing training in relevant guidance, delivery mechanisms,
and promising practices.
Roles
and Key Responsibilities:
Provide
technical leadership and guidance in the planning, assessment, and
implementation of activities to strengthen case management for nutrition
resilience, including improving multi -directional referral mechanisms to
nutrition-specific and nutrition – sensitive services within and outside the
program
Lead the roll out and dissemination of updated guidance, standard operating
procedures, and relevant job aids to facilitate case management for nutrition
resilience at the household and community levels.
Support
the development of a multi-dimensional household case plan tool and process
guide based on MC-Nawiri’s ‘Five Pillars of Nutrition Resilience’.
Work
closely with the M&E and Strategic Learning Teams to develop and lead the
implementation of an adaptive learning plan for CMNR that will ensure gaps and
opportunities are swiftly identified and used to continuously refine and
contextualise CMNR strategy and implementation.
Assess
the existing case management processes and referral networks; ensure engagement
of the county government teams in planning, and all steps of the CMNR
processes.
Work
closely with the relevant County technical working groups for the coordination,
networking, linkages, and communication among multi-sector actors in supporting
case management for nutrition resilience.
In
coordination with technical leads, oversee development and implementation of
strategies, approaches, and tools aligned to relevant national and County
policies to strengthen case management for nutrition resilience among the
relevant nutrition specific and nutrition sensitive stakeholders.
Work
closely with Nawiri technical leads, program field staff and stakeholders to
build and strengthen collective capacity to implement, inform learning, and
adapt CMNR approach including building capacity of frontline field staff.
Identify,
document, and share promising practices and lessons learned to inform capacity
strengthening activities for frontline staff and stakeholders and program
quality.
Oversee
quality improvement initiatives and learning exchanges related to CMNR with GOK
and other relevant stakeholders.
Develop
scopes of work and oversee consultancies and short-term technical assistance as
needed in relation to CMNR.
Provide
timely inputs to Nawiri weekly, quarterly, annual planning, monitoring,
reporting, and budgeting processes.
Promote
a culture of accountability and learning through regular monitoring and
learning visits; documentation of project results and impacts including media
stories, promising practices, lessons learned and case studies among others.
ORGANIZATIONAL
LEARNING
As
part of our commitment to organizational learning and in support of our
understanding that learning organizations are more effective, efficient, and
relevant to the communities they serve, we expect all team members to commit 5%
of their time to learning activities that benefit Mercy Corps as well as
themselves.
ACCOUNTABILITY
TO BENEFICIARIES
Mercy
Corps team members are expected to support all efforts toward accountability,
specifically to our beneficiaries and to international standards guiding
international relief and development work, while actively engaging beneficiary
communities as equal partners in the design, monitoring and evaluation of our
field projects.
Ensure
that Community Accountability Reporting Mechanism (CARM) is operationalized
within the Nawiri program to ensure the harmonization of messaging.
Working
with the CARM focal points and MEL, ensure CARM is appropriately incorporated
into overall implementation strategy and program activities including
proactively informing program stakeholders of the program CARM feedback
channels.
ACCOUNTABILITY
TO PARTNERS
Mercy
Corps team members are expected to support all efforts toward accountability,
specifically to our partners and to international standards guiding
international relief and development work, while actively engaging participant
communities as equal partners in the design, monitoring and evaluation of our
field projects.
Accountability
Reports
Directly To: Director of Implementation and Nutrition Resilience
Works
Directly With: Chief of Party, Deputy Chief of Party, Health and
Nutrition lead, GYSD Lead, REAP for Nutrition Program Manager, Monitoring and
Evaluation Lead, Strategic Learning Lead, Program and Quality Lead, Institution
and Systems Strengthening Lead, Communications Advisor, Field Program Staff,
County government, USAID and support departments (Finance, HR and Operations).
Knowledge
and Experience
Basic
Qualifications:
· Advanced
university degree required, preferably in Nutrition, Public Health, Nursing or
social work
· Minimum
seven years’ experience in a project management role in relation to integrated
management of acute malnutrition and/or nutrition or public health programming,
including expertise in case management system and referral network design,
assessment, implementation, monitoring and evaluation; familiarity with SMART
survey, IMAM/ Health surge model and use of organizational network analysis in
relation to referral networks a plus.
· Experience
implementing IMAM protocols and multi – sectoral nutrition projects.
· Demonstrated
ability to develop and test user-friendly guidance, tools and standard
operating procedures for use at the health facility and community levels, and
the ability to provide training, technical assistance and mentorship on their
use.
· Experience
working in both healthcare and community settings.
· Demonstrated
ability to design and conduct training and mentorship programs for multi –
disciplinary teams, CHVs and other community resource persons.
· Knowledge
of GOK and USAID programming, process, guidance, and frameworks is strongly
preferred.
· Experience
in conducting data collection, data analysis and quality audits preferred.
· Capacity
to work closely with, understand, and support diverse partners including but
not limited to government actors, civil society, and faith-based organizations,
as well as health care providers, other frontline nutrition – sensitive service
providers, CHVs and community resource persons.
· Strong
interpersonal skills and the ability to manage complex and sensitive organizational
relationships, particularly between health facilities and community-based
providers of social services.
· Strong
analytical, negotiation and mentoring skills.
· Excellent
written and oral communications skills in English.
· Proficiency
in the use of Microsoft Office suite, including Word, Excel, PowerPoint and
Outlook; familiarity with network analysis software a plus.
· Demonstrated
commitment to respect, equity, diversity, and inclusion including gender
equality.
How to
Apply
CLICK HERE to apply online.
Applications
will be reviewed on a rolling basis.
Only
shortlisted candidates will be contacted.
Mercy
Corps does not charge any fees at any stage of the recruitment process.
