Company: Rattan Direct
& Lifestyle Furniture,
Title: Senior Sales Executive,
Industry: E-Commerce
Online Retail Business,
Location: Nairobi,
Salary: Competitive,
Rattan Direct is looking
for an experienced dynamic Senior Sales Exec to proactively drive inbound and
outbound sales to support the company’s sales targets and strategy. The Senior
Sales Executive will be required to cover all aspects of the sales process from
generating to converting sales.
You will be reporting into
the Head of Sales and Marketing and the ideal candidate will have experience in
a retail environment. You will set the standard for sales performance and will
develop new and monitor current strategies, always looking to improve sales and
performance. You will monitor current trends and competitors to strive for
operational excellence – keeping the customers’ needs at heart whilst
maintaining company profit margins.
Responsibilities
- Deal with inbound sales queries via email and phone
- Set and enforce company standards for quality of
service
- Identify prospects through cold calling, networking
and customer referrals
- Analyse sales metrics to determine success of
strategies
- Employ knowledge of products and services in
providing appropriate response to client enquiries
- Assist with the resolution of customer issues or
complaints
- Conducting in-depth research on competitors’
products, pricing, and market success to gain insight into customer
preferences and interests
- Provide cover for customer service agents
Skills:
- Ability to clearly communicate technical information
verbally and in written form, and present information in meetings and to
groups.
- Must have good sales and negotiation skills.
- A positive, confident, and proactive attitude
- High level influencing and communication skills
Key Requirements:
- Bachelor’s
degree in sales/marketing or related field
- 2
years’ experience in a retail sales role
- Experience
selling outdoor furniture is ideal but not essential
- Exceptional
Customer Service skills
- Exhibit
a growth mind-set
- Effective
communication skills – written and verbal
How To
Apply
If you meet the
above criteria kindly apply through the link below;
https://assessment.testgorilla.com/testtaker/publicinvitation/2e10a9a0-7fd3-4898-8d2e-9647c66e9e24