Quality Assurance Specialist Job in Kenya

Ad Code

Quality Assurance Specialist Job in Kenya

Quality Assurance Specialist

Job Purpose:

The Quality Assurance (QA) specialist will oversee the activity of the quality assurance with Internal Audit department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the Britam’s products and/or development processes.

Key responsibilities:

  • Develops, implements, and manages processes to ensure that systems and products meet required specifications for quality, function, and reliability prior to delivery.
  • Collaborate in the design and implementation of efficient and effective quality assurance systems across the Britam group.
  • Ensure that QA/QC processes are in place, maintained throughout the IT systems implementation and software development life cycles and reviewed/revisited periodically to ensure all standard operating procedures reflect the most up-to-date, internationally accepted practices, ensure compliance with evolving innovations, and ensure responsiveness to new technologies as they become available.

  • Identifies and sets appropriate quality standards and parameters for systems, products and business rules.
  • Communicates quality standards and parameters to Project Team, Internal Audit team, product development team, IT and other appropriate staff.
  • Coordinates IT systems and product testing processes.
  • Participates in IT systems and product testing.
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
  • Perform quality assurance role for any strategy IT systems replacement, major upgrade or acquisitions.
  • Reviews client, customer, and user feedback to confirm quality.
  • Maintains compliance with the relevant local and international applicable laws, regulations, guidelines, and policies.
  • Develop and maintain systems and products quality assurance policies, procedures, and QA success criterion.
  • Undertake systems quality assurance reviews and recommend corrective actions.
  • Conduct user training of Quality Assurance i.e. policies, standards and best practices.
  • Performs other duties as assigned. 

Other responsibilities:

  • Hires and trains quality assurance staff, if and when required.
  • Oversees the daily workflow and schedules of the department.
  • Conducts performance evaluations that are timely and constructive.  
  • Training of other department users on quality assurance standards.
  • Training of both the Audit Team and the Risk and Compliance on quality assurance.

 Knowledge, experience and qualifications required:

  • Bachelor’s degree in Business, Computer Science, Operations, Quality Management, or field related to the products being developed required.
  • Three to five years of experience in related field required with supervisory experience a plus. 
  • Certification of Control will be a huge plus (ISO 9000 etc.)
  • Sound understanding of methodologies of quality assurance and related standards.
  • Proficiency of databases, financial systems and Use of automated software testing and quality control tools.
  • Ability to train and mentor other staff members.
  • Excellent communication skills.
  • Great attention to details.

Required Skills/Abilities:

  • Excellent verbal and written communication skills. 
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.

How to Apply


Unposting Date: 20-02-2023

Looking for a job? Download the Kenyan Jobs app from Google Playstore and get the latest jobs and vacancies available in Kenya, go HERE>>>