Community Marketing Agent
About Us:
Penda Health is an
award-winning company that delivers high-quality, trustworthy healthcare. Our
vision is for everyone in Africa to have healthcare they can trust. Today our
team of 350+ employees operates 19 Medical Centres around Nairobi, Kiambu, and
Kajiado Counties. Over the next two years, we are looking to build and run a
profitable chain that focuses on; the delivery of tech-enabled, high-quality
healthcare, a sustainable expansion of our network that ensures the sustainability
and stability of the company.
Scope of work
Being a marketing staff at Penda Health exposes you to amazing business skills, where you get to interact with different functions and learn about Business Consumer marketing (B2C), Business to Business marketing(B2B), building sustainable business relationships, report writing and most of all you become a customer experience professional.
Responsibilities:
- Effectively
present, promote, and sell the Penda Health brand to existing and
prospective customers within the communities.
- Establish,
develop, and maintain positive business and customer relationships during
community marketing activities.
- Distribute
fliers, posters, and any promotional materials in the assigned areas and
give details on the offers on the fliers.
- Collect
contacts from potential and existing customers and register those willing
to Chat na Penda and Penda-accredited NHIF branches.
- Assist
in signing up potential NHIF clients monthly to the Penda-accredited NHIF
branches.
- Approach,
and create relationships with churches, businesses, schools and any
organizations Penda can partner with through health talks and community
events.
- Submit
daily reports on the respective NHIF marketing folder for the supervisors
to review on the activities undertaken including any new partnership made
or potential leads that need follow-up.
- Achieve
daily and monthly targets and outcomes set for patient numbers and
community events.
- The
person must be a go-getter, working to beat and surpass the set targets
and able to pursue leads and other crucial appointments which will
eventually lead to sales closure and increased patient numbers in the
medical centers.
- Capacity
to educate and to provide accurate information to potential clients or the
community about the different services offered in Penda, handle insurance
partners and clients, and properly refer them.
- Flexible:-The
person should be able to work overtime and can be able to perform any
other duties as may be assigned to him/her from time to time by the
supervisor.
- Perform
your duties in the spirit of Penda’s Vision and Values.
Qualifications
- Basic
computer skills.
- Fluent
in Swahili and English.
- At
Least 1 year experience in on-ground marketing.
- Must
have spent some time doing community-based projects/ worked in customer
service before.
- Outstanding
patient interaction skills are a must.
- Strong
interpersonal skills.
- Great
team player with a drive for results and enjoys being part of a team.
How to Apply
