Business Growth and Development Manager
Working closely with the
Regional Business Growth & Development Manager and Senior Management,
manages the branch and offers leadership to staff in formulation and
implementation of business growth and development strategies at branch level.
The job holder is expected to aggressively
drive the branch growth and profitability targets by identifying, developing
and maintaining profitable relationships with customers.
1.KEY MEASURABLE GOALS
Achievement of business
targets Branch performance in Operations, Compliance, Risk management, Customer
Service and other related surveys Growth, retention and development
of motivated and high performing teams Brand visibility
Key Responsibilities
- Lead
business growth and development of the branch, agencies and other
alternative service outlets attached to the branch
- Manage
and lead the branch team in achieving/ surpassing the set business targets
- Provide
superior level of customer relationship management and promote the sales
and service culture through coaching, guidance and staff motivation;
- Drive
sales of all products and services at branch level through offering
leadership and motivation to the sales team, sales drives , liaison with
key relationships among others ;
- Manage
and offer leadership to the branch team.
- Development
of a high performing team at branch level through training , mentorship,
and special assignments
- Monitor
and ensure 100% compliance to all the company policies, processes,
procedures and other controls
- Lead
in optimal utilization of people, financial and technical resources within
the branch
- Chair
the Branch Credit Committee and ensure compliance to Credit policy &
procedures
- Budget
planning and cost management ; Continuous evaluation of branch financial
performance against budgets and taking remedial actions where necessary
- Promotion
of Faulu’s brand visibility and image: Being the Key liaison point with
the community, participate in community affairs to increase the company’s
visibility and to enhance new and existing business opportunities
- Initiate,
nurture and ensure profitable business relationship and Partnerships with
the customers, community and government structures
- Monitor,
on a continuous basis, all transactions to ensure that unusual and
suspicious transactions are reported to the Money Laundering Reporting
Officer (MLRO)
- Implementing
and enforcing the board approved AML, KYC & CFT policy in as far as is
applicable within my area of responsibility
- Any
other role allocated by the supervisor
Education
Bachelor’s degree in a
business-related field
Desirable ;Advanced training
in Business Management. Masters in Business or related field preferred.
Knowledge and Skills
- Business
Strategy Implementation skills
- Good
presentation skills
- People
management skills
- Sales
/ Marketing skills
- Financial
analytical skills
- Customer
service skills
- Strong
communication and negotiation skills
- Strong
relationship management skills
Experience
- At
least 3 years managerial experience with proven track record for delivery
of superior results
- Experience
in lending /credit
Personal Attributes
- Excellent
interpersonal skills
- Proven
sales and business growth capability.
- Aggressive
and self driven and able to work with minimal supervision.
- Demonstrated
Leadership Capability
- Proven
decision making and problem solving capability
- Team
leader/player
- Ability
to offer mentorship support preferred
How to Apply
CLICK HERE TO APPLY
Closing Date
28 February 2023
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