Title: Technical Support Engineer,
Industry: IT,
Location: Nairobi,
Gross Salary: Ksh 50k-60k
Our client in the Technology Industry is looking to hire a
Technical Support Engineer to be tasked with visiting and supporting potential customers and
relevant stakeholders to transfer knowledge and marketing experience.
Responsibilities.
- Build customer relationships and increase customer
satisfaction
- Prospect activities and proactively collect the
necessary market information and feedback to obtain a competitive advantage
- Provide technical support to customers, and site
visits/inspection when necessary.
- Provide on-site commission when necessary and UAT.
- Prepare quotations, configurations and calculations
of orders and projects
- Organize and participate to exhibitions, seminars,
and meetings
- Prepare products technical presentations and
Trainings.
- Deliver weekly and monthly reports.
- Diagnose and troubleshoot software and hardware
problems and help our customers install applications and programs.
Education and Skills.
- A
Bachelor’s degree in IT.
- Ideally
the successful candidate will have proven experience in the industry with
technical knowledge of how systems work.
- Fluency
in English.
- Effective
communication and business acumen
- Customer-focused
with the proven ability to collaborate across diverse markets and forge
relationships.
How to Apply
If you are up to the challenge and possess the necessary
qualification and experience; please send your CV only quoting the job title on
the email subject (Technical
Support Engineer) to vacancies@corporatestaffing.co.ke before 15th January 2023