Jiji
Social Media Moderator
Jiji
is the largest online marketplace with over 10 million visitors on our site and
5 million active ads.
We
have been recognized as the best classifieds twice in a row with the highest
visibility and returns on our different categories and services.
Our
site has continuously gained trust among Kenyans enabling us to be the Mobile
App of the Year | Shopping and E-commerce in Kenya.
We
have had a tremendous impact among our buyers and sellers which has positively
contributed to their growth.
As
the Social Media Moderator, you will offer support to our Social Media team in
timely engagement with our online audience.
Responsibilities
The following are duties you will be responsible for:
· Timely
response to comments and messages on our social platforms ∙
· Offer
support to whole social media team in handling Jiji social media platforms
· Suggesting
creative ways to capture attention of our online audience through incorporating
trends to enhance our brand awareness
· Respond
to comments and messages in creative ways that will build meaningful
connections and encourage our online audience to take action
· Any
other duties assigned to you from time to time
Requirements
We
believe that you will succeed better if you possess the following:
· 1-year
experience as a Social Media Moderator
· Excellent
command of writing and communication skills in English and Swahili
· Knowledge
in the use of any platform for social media moderation e.g. Napoleon Cat,
Mobile Monkey, Meltwater etc. will be an added advantage
· Demonstrate
knowledge in various social media platforms and social analytics tools
· Keen
attention to detail, positive attitude and multitasking skill
· Diploma/
Degree in any field related to communications
Benefits
We
generally offer a vibrant culture, great work ambiance, and a super intelligent
workforce in a fun working environment to harness the power of innovation.
We
care a lot about our employees.
It’s
obvious that for efficient work you need to stay in favorable working
conditions.
That’s
why we offer you the following benefits:
· Compensation
– A competitive salary above market rate
· Global
Exposure – Jiji is a global company and this role reports directly to a team in
Ukraine where you will learn new skills in social media moderation
· Personal
development – You will be exposed to top notch moderation software relevant in
the social media space
· Internet
and data facilitation – The nature of your job requires you to be online
majority of the time. Jiji will facilitate quality laptops and postpaid data so
you always see customers’ engagement real time
· It’s
not all work – We have monthly TGIF, no dress code, Beautiful office outdoors
where you can change scenery to break monotony
To
start this conversation
Please
send your CV to hr@jiji.co.ke using the job title as the subject of your email.
We
look forward to speaking with you more about this opportunity.
