Receptionist
Work Location: Nairobi
Application deadline: 8th January 2023
Médecins Sans Frontières
(MSF) is an international independent medical humanitarian action-driven
organization, which offers assistance to populations in distress, to victims of
natural or man-made disasters and to victims of armed conflict, without
discrimination and irrespective of race, religion, creed or political
affiliation. 26 associations, 23 sections, and 16 branch offices make-up the
international movement and work in partnership around 6 operational entities.
OBJECTIVE OF THE POSITION
This position aims at
running the reception Performing front office desk tasks within the office to
support daily operations. Including answering phone calls, sorting, and
delivering mail to employees and greeting visitors and onboarding staff when
they arrive.
The receptionist supervises the third-party Cleaners and report to the IT and Facility Manager.
Duties &
Responsibilities
Admin and Reception:
- Welcome
and attend to external and internal visitors to the MSF (Médecins Sans
Frontières) EA (Eastern Africa) office.
- Responsible
for answering the main office line and administrate MSF EA mail. Collect
and dispatch courier.
- Manage
office contact repository (other MSF, Regional POI…) and office general
information on intranet.
Maintenance and repairs:
- Support
service desk with the proper functioning and maintenance of the
installation, furniture, and equipment in the office.
- Manage
supporting cleaning service contract and the staff cleaner.
- Ensure
Breakout area and Kitchens remain well maintained and supplied
- Assist
with follow up on work and maintenance carried out by suppliers
Security, hygiene and
Safety:
- Ensures
the first aid kit is available, accessible, and maintained.
- Manage
access to the office in the system (maker/checker with supervisor), issue
access/Company ID)
Onboarding / Deboarding
Support
Onboarding/Deboarding of staff with
- WhatsApp
Group Management, id/access card printing,
- Office
tour, access to office, alarm, fire, guide staff to their workstation
- Tour
of SharePoint and Self-services, Train Staff on Space management and
booking system and ticketing.
- Guide
staff on taxi usage and contact
Transport and courier
- Manage
booking for office cars, communicate with driver
- Handle
local, national, and international courier request.
- Administrate
allocation of parking space
Others
- Administrate
stationery stock in the office.
- Support
with the organization of events in the office.
- Back-up
and support for back-office staff/team where feasible.
Qualifications
High School diploma,
desirable-post-Secondary education and certificate in administration, Front
Office/or related experience
At least 2 years’
experience in a similar job, preferable in the non-profit making sector.
Fluent in English &
Swahili. Knowledge of French/Spanish or other language is an asset.
Previous experience with
MSF or other humanitarian NGOs is considered a plus.
Highly motivated and
interested in the humanitarian sector.
Flexible with working
hours.
Good Communication Skills
Competencies
- Commitment
to MSF Principles
- Cross-cultural
Awareness
- Behavioural
Flexibility
- Stress
Management
- Service
Orientation
- Initiative
and Innovation
- Teamwork
and Cooperation
We offer
A long-term employment
contract through MSF East Africa Section Office in Nairobi.
An annual salary of KES
808,359 based on a fulltime appointment.
Social benefit package;
work life balance support/allowances ranging between KES 30,000-36,000/month
based on individual & administrative status.
Other benefits include: 25
days of annual leave, Employer Pension contribution, Medical Insurance (self
& family) among other based on MSF EA terms/conditions.
How to Apply
If you recognize yourself
in this profile, we welcome you to apply directly via the link provided below.
Applicants are required to upload a letter of motivation +
Curriculum Vitae (in English) as one combined document.
The closing date for
applications is on 8th January 2023.
Please note that only
candidates that fully meet the requirements of the position will be taken into
consideration. Women and persons with disability are highly encouraged to
apply.
At MSF, we are committed
to an inclusive culture that encourages and supports the diverse voices of our
employees. We welcome applications from individuals of all genders, ages,
sexual orientations, nationalities, races, religions, beliefs, ability status,
and all other diversity characteristics.
