Job Title: Project Manager -Maintenance/Managed Services
Reports To: General Manager – Managed
Services,
Location: Nairobi with
travel around the country,
Salary: Competitive,
Broadband Communication
Network is a communication Technologies
Organization dedicated to provide
Complete Communication Network Solutions for Network Operators, Communication Regulators, Broadcasting Houses, Internet
Service Providers (ISPs) Utilities, Governments, UN bodies and large business organizations in Africa. Our
presence extends to the greater in East African Countries with HQ in Nairobi
Kenya. Broadband is an ISO 9001:2015 certified organization. For more info
about us please visit our website; www.broadcom.co.ke
We would like to hire a Project Manager who will be tasked with Maintenance/Managed Services. They will act as the key interface to the customer for Maintenance activities of projects, including the management of all internal and external resources as well as guarantee customer satisfaction. Ensure project activities are executed within the scope of the contract and within the agreed planning, specifications and in compliance to Quality and Health Safety and Environment standards
Responsibilities:
- Overall, In charge of Field Maintenance operations
in the assigned Regions
- Responsible for the delivery of the contracted SLA
& KPI targets
- Responsible
for the coordination of Field Maintenance stakeholders -Customers,
subcontractors, and internal support departments
- Ensure that Field Maintenance
operations comply with all processes and procedures in the ISO 9001:2015
Quality manual and to provide world class network availability and
reliability
- Responsible for all Planning,
Change request approvals and execution of field maintenance operations
- Shall Interface with the regional
customer teams and handle customer complaint relating to field maintenance
operations
- Shall
coordinate and control day to day Maintenance of Radio (BSS) &
Transmission (MW),
- Power
and Air conditioning systems
- Coordinate
with NOC for efficient implementation of service request and complaint
handling
- Shall ensure optimal use of project resources –
people, tools and field fleet
- Ensure continuous Service Performance improvement
- Spare parts management
- Customer management
- Quality Deployment and integration of new
infrastructure as well as equipment
- Enforce compliance to HSE rules for safe working
environment and personal safety
- Lead, train, and develop all Supervisors,
Technicians, and fueling teams in a manner that ensures optimum
performance.
- Analyze operations reports,
identify performance issues, and recommend/implement corrective actions.
- Any other related duty as may be assigned by the
Supervisor.
- Provide daily, weekly and monthly Projects progress
reports to Customers and Management
Qualification and
Requirements:
- Bachelor degree in Electrical, Electronic or
Telecommunication Engineering or related field
- At least 7 years work experience 3 years must be in
Project Management in technical field
- Knowledge of both active and passive maintenance
- Registered Engineer and PMP Certification is an
added advantage
Skills and competencies:
- Project management and control
- People Management skills
- Process development, reporting, and documentation
- Maintenance Management
- Spare part management and surveillance
- Quality and Performance Management
- Excellent communication skills
How To Apply
If you meet these qualifications submit your
applications to hr@broadcom.co.ke before 13th
January 2023
