Operations Supervisor Job in Kenya

We seek to hire an Operations Supervisor to work for our client in the SME space.

The individual will be in charge of overseeing daily business operations and team management.

Key Duties and Responsibilities

·  Have oversight over daily operations and apprise management of the same

·  Manage the team workflow and schedules

·  Follow up on tasks and ensure they are closed on time

·  Work with teams to ensure effective service delivery

·  Supervise staff, and manage their performance, discipline and conflict resolution

·  Manage vendors, suppliers and client relationships

·  Monitor office supplies and inventory management

·  Improve operational efficiency and cost-effectiveness

·  Develop, implement and improve policies, procedures and standards


·  Responsible for general bookkeeping, invoice and petty cash management

·  Oversee repair and maintenance of office tools and equipment

·  Provide any other administrative and operational support as may be lawfully required.

Required Specifications

·  Able to work efficiently under pressure

·  Possess exemplary team management and leadership skills

·  Minimum of a Diploma in business administration/business management or any relevant field

·  At least 3 years experience in an operations/employee supervisory/admin role or any other similar role

·  Attentive to detail, excellent organisational and time management skills

·  Proactive, resourceful and able to solve problems and provide solutions

·  Possess outstanding communication skills (both oral and written).

·  Must have exceptional customer service skills, great interpersonal abilities and emotional intelligence

·  Knowledge of MS Office, and possess basic accounting and numerical skills.

How to Apply

Interested and qualified applicants are invited to email their CVs to Fanisi HR Solutions at jobs@fanisi.net by 8th February 2023 indicating “Operations Supervisor“ in the subject line.

Only shortlisted candidates will be contacted.