Operations Manager
Job Description.
The Operations Manager
position in Madison General Insurance Kenya Limited has recently become vacant
and the Company is keen to fill the position as soon as possible. The Company
is a wholly-owned subsidiary of Madison Group Limited and is a leading provider
of general and medical insurance products in Kenya.
The position reports to
the Managing Director and provides leadership to the Company’s underwriting and
claims functions. It also contributes significantly to the implementation of
the Company’s budget and strategic plan as well as adherence to policies and
operating procedures.
Key Responsibilities
- Provide
leadership in the day-to-day management of the Operations Department and
promote team work;
- Review,
develop, and implement in consultation with the Company’s leadership
annual budget and strategic plan for the Operations Department;
- Monitor
and promote departmental adherence to rules, regulations and operating
procedures;
- Coordinate
the preparation of departmental monthly and quarterly reports;
- Conduct
periodic operational risk reviews in consultation with other departments
and recommend appropriate cause of action.
Experience and
Qualifications
- Qualified
candidates are required to have the following:
- At
least 8 years of working experience in a senior management position within
the insurance industry in Kenya;
- Proven
leadership ability;
- Good
interpersonal, communication, negotiation and analytical skills;
- A
good knowledge of the Kenyan insurance market and its regulatory
environment;
- Good
report writing skills;
- Self-driven
personality with a strong ability to work under pressure;
- Capacity
to deliver results in accordance with strict guidelines.
Academic and
Professional Qualifications
- Bachelor’s
Degree in Insurance or Business Administration;
- Master’s
Degree in Business Administration is an added advantage;
- Diploma
in Insurance;
- Professional
qualifications and training in business management.
How to Apply
Candidates are required to
send their applications and copies of academic and professional certificates to
the Group Human Resources Manager at: hr_recruitment@madison.co.ke so as to be received
not later than Friday 10th February, 2023.
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