Job Title: Human Resource Officer
Industry: NGO
Location: Chogoria
Gross
Salary: Kshs 45k – 60k
Our
client is an NGO dealing with community development in the areas of health,
micro-enterprise and capacity building.
With
delegated authority, the holder of this position will be expected to
effectively lead the human resource operations through recruitment and
selection (assisting the specific managers), training and development, managing
employee relations, staff benefits administration and enforcing organizational
policies and practices.
Key
Responsibilities
Human
Resource Support
· Ensure
compliance with statutory regulations and the organization’s policies, flag and
address non-compliance issues
· Maintain HR manuals and policies and update processes for efficient service delivery
· Maintain
and update the HR Calendar and send out reminders to concerned parties
· Prepare
HR documentation and reports relating to HR processes and staff benefits
· Support
program directors/managers/coordinators on tracking probation periods and
follow-up on confirmation forms
· Prepare
a summary of performance management data for analysis
· Prepare
monthly tracking of the completion of the staff activity reports status and
escalate exceptions to the Senior Management on a timely basis
· Liaise
with IT to ensure timely deactivation of staff in all systems upon exit
· Create,
update and maintain HR and staff records both physical and digital files
· Manage
staff documentation processes on entry and exit
· Monitor
existing term contracts on a timely basis
· Establish
and maintain open, professional, and cordial relations with the organization’s
internal and external customers. These include and are not limited to; Internal
(all staff) and External (government agencies/ HR service providers)
Benefits
Administration
· Enrol
staff on the first day upon reporting and ensure they are aware of their
benefits, entitlements and/or services provided by the organization
· Ensure
timely deactivation of staff from all benefit/insurance companies upon exit of
staff
· Follow
up with insurance providers on claims and that reimbursements are released to
the members
· Periodically,
participate in staff salary and benefits surveys and follow up on reports for
the organization
· Keep an
accurate account of leave utilization and flag concerns to the senior
management in the leave management system
· Prepare
quarterly leave reports and reconciliation and submit them to program
managers/coordinators
Staff
Capacity Building
· Responsible
for collating training and development needs as identified by the
organization’s staff in line with the approval of the relevant authority
· Assess
internal capacity of in-house training and organize training sessions
accordingly
· Provide
capacity building, technical support and supervise the Administration officer
· Ensure
all staff are aware of the HR and Administration procedures and train staff
accordingly
Recruitment
and Selection
· Deliver
recruitment needs and assist in filling vacancies within the targeted timelines
in collaboration with the hiring manager, while ensuring that open and
transparent recruitment procedures are followed as per the organization’s
policies and procedures
· In
collaboration with the program’s managers/coordinators execute proper staffing
plans and ensure staffing is adequately designed to ensure effective
implementation of projects
· Identify
redundancies and in collaboration with coordination and deal with the process
effectively
· Ensure
all staff are working under a proper working agreement and that their
employment terms match the Labor laws and the organization’s internal manuals
· Manage
appraisals and disciplinary action in conjunction with the program managers/coordinators
· Maintain
tracking system and full documentation of recruitment processes
· Coordinate
effective implementation of new staff orientation and onboarding processes
Employee
Relations, Conflicts Resolution & Discipline
· Maintain
and enhance the organization’s human resources by planning, implementing, and
evaluating employee relations
· Be
available at the disposal of the conflicting parties and hear out their issues
without being judgmental
· Intervene
and help map out a solution in case of dispute amongst two or more employees or
between the employee and the management.
· In
collaboration with the relevant managers and senior management, deal with
employee’s disciplinary matters as needed
Any
other duties as assigned by the Director of Finance and Administration/or any
other authorized official of the organization
Requirement
and Qualifications
· Bachelor’s
degree in Human Resources Management
· Experience
in sourcing, recruiting and interviewing professional and management candidates
is required
· At
least 5 years of relevant post-qualification experience, preferably in an NGO
· Strong
interpersonal skills with the ability to maintain confidentiality and develop
trust
· Strong
organizational and multi-tasking skills
· Ability
to operate a HR Information System
· Knowledge
of Kenya Labour Laws
· Member
of IHRM
· Proficiency
in using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc.
is required
· Excellent
record-keeping and documentation skills
· A
can-do attitude, a desire and the initiative to produce results that require
hard work and motivation to achieve beyond what is expected
· Must be
a team player
How to
Apply
If
you are up to the challenge, possess the necessary qualification and
experience; please send your CV only quoting the job title on the email subject
(Human Resource Officer – NGO) to vacancies@corporatestaffing.co.ke before 15th
January 2023.