Title: Human Resource Officer,
Industry: NGO,
Location: Chogoria,
Gross Salary: Kshs
45k – 60k,
Our client is an NGO
dealing with community development in the areas of health, micro-enterprise and
capacity building. With delegated authority, the holder of this position will
be expected to effectively lead the human resource operations through
recruitment and selection (assisting the specific managers), training and
development, managing employee relations, staff benefits administration and
enforcing organizational policies and practices.
Key Responsibilities
Human Resource Support
- Ensure compliance with statutory regulations and the
organization’s policies, flag and address non-compliance issues
- Maintain HR manuals and policies and update
processes for efficient service delivery
- Maintain and update the HR Calendar and send out
reminders to concerned parties
- Prepare HR documentation and reports relating to HR
processes and staff benefits
- Support program directors/managers/coordinators on
tracking probation periods and follow-up on confirmation forms
- Prepare a summary of performance management data for
analysis
- Prepare monthly tracking of the completion of the
staff activity reports status and escalate exceptions to the Senior
Management on a timely basis
- Liaise with IT to ensure timely deactivation of
staff in all systems upon exit
- Create, update and maintain HR and staff records
both physical and digital files
- Manage staff documentation processes on entry and
exit
- Monitor existing term contracts on a timely basis
- Establish and maintain open, professional, and
cordial relations with the organization’s internal and external customers.
These include and are not limited to; Internal (all staff) and External
(government agencies/ HR service providers)
Benefits Administration
- Enroll staff on the first day upon reporting and
ensure they are aware of their benefits, entitlements and/or services
provided by the organization
- Ensure timely deactivation of staff from all
benefit/insurance companies upon exit of staff
- Follow up with insurance providers on claims and
that reimbursements are released to the members
- Periodically, participate in staff salary and
benefits surveys and follow up on reports for the organization
- Keep an accurate account of leave utilization and
flag concerns to the senior management in the leave management system
- Prepare quarterly leave reports and reconciliation
and submit them to program managers/coordinators
Staff Capacity Building
- Responsible for collating training and development
needs as identified by the organization’s staff in line with the approval
of the relevant authority
- Assess internal capacity of in-house training and
organize training sessions accordingly
- Provide capacity building, technical support and
supervise the Administration officer
- Ensure all staff are aware of the HR and
Administration procedures and train staff accordingly
Recruitment and Selection
- Deliver recruitment needs and assist in filling
vacancies within the targeted timelines in collaboration with the hiring
manager, while ensuring that open and transparent recruitment procedures
are followed as per the organization’s policies and procedures
- In collaboration with the program’s
managers/coordinators execute proper staffing plans and ensure staffing is
adequately designed to ensure effective implementation of projects
- Identify redundancies and in collaboration with
coordination and deal with the process effectively
- Ensure all staff are working under a proper working
agreement and that their employment terms match the Labor laws and the
organization’s internal manuals
- Manage appraisals and disciplinary action in
conjunction with the program managers/coordinators
- Maintain tracking system and full documentation of
recruitment processes
- Coordinate effective implementation of new staff
orientation and onboarding processes
Employee Relations,
Conflicts Resolution & Discipline
- Maintain and enhance the organization’s human resources
by planning, implementing, and evaluating employee relations
- Be available at the disposal of the conflicting
parties and hear out their issues without being judgmental
- Intervene and help map out a solution in case of
dispute amongst two or more employees or between the employee and the
management.
- In collaboration with the relevant managers and
senior management, deal with employee’s disciplinary matters as needed
- Any other duties as assigned by the Director of
Finance and Administration/or any other authorized official of the
organization
Requirement and
Qualifications
- Bachelor’s
degree in Human Resources Management
- Experience
in sourcing, recruiting and interviewing professional and management
candidates is required
- At
least 5 years of relevant post-qualification experience, preferably in an
NGO
- Strong
interpersonal skills with the ability to maintain confidentiality and
develop trust
- Strong
organizational and multi-tasking skills
- Ability
to operate a HR Information System
- Knowledge of Kenya Labour Laws
- Member of IHRM
- Proficiency in using Microsoft office software: MS
Word, Excel, PowerPoint, Outlook, etc. is required
- Excellent record-keeping and documentation skills
- A can-do attitude, a desire and the initiative to
produce results that require hard work and motivation to achieve beyond
what is expected
- Must be a team player
How
to Apply
If you are up to the challenge, possess the necessary
qualification and experience; please send your CV only quoting the job title on
the email subject (Human
Resource Officer – NGO) to vacancies@corporatestaffing.co.ke before 15th January 2023.