JOB TITLE: CREDIT CONTROL MANAGER
JOB LOCATION: PREMIER
HOSPITAL
REPORTS TO: FINANCE MANAGER
JOB PURPOSE
To ensure timely payments
from both corporates and individuals’ client while maintaining a high level of
customer retention for the organization, thus safeguarding the hospital revenue.
Duties &
Responsibilities
- Ensure
that credit control team provide outstanding customer service to patients,
public and Premier Hospital staff and ensure inquiries and complaints to
the department are addressed expeditiously
- Dealing
with queries and disputes about client bills and amounts to be collected
and negotiating payment plans with clients.
- Respond
promptly and completely to both client and internal enquiries
- Supervise
and follow up overdue accounts by telephone, email, letter and clients
visits within agreed timelines.
- Supervise
and ensure monthly dispatch of up-to-date statements of account to the
insurance and corporate clients to facilitate follow up of amounts owed as
per credit policy with the client and ensuring monthly processing
deadlines are met.
- Collection
of monies from all insurance, corporate and individual credit customers as
and when it falls due.
- Providing
monthly collection target report and weekly status report on achieving
these targets.
- Active
supervision and facilitation of insurance and corporate accounts
reconciliation process so as to expediently identify amounts to be
collected and amounts of bad debt/rejections for proposed write off.
- Providing
prior month collections targets achievement reports with explanations for
the performance.
- Ensure
that all claim transactions are compliant with Company’s policies
- Identify
changes in payment patterns and propose action to avert indebtedness
Advising management on whether or not to offer the credit services and
assisting in the setting up of the credit control system.
- Working
with the claims department team as regards insurance and corporate claims
and revenues.
- Develop
the credit management capability within the team
- Working
closely with marketing department to ensure credit issues are resolved
efficiently.
Qualifications
- Bachelor’s
degree in business, finance or accounts
- CPA
(K) and or ACCA
- Member
of a professional body e.g. CPA (K), ISACA and ICPAK will be an added
advantage.
- Knowledge
of accounting and reporting standards
- Minimum
3 years of experience, preferably in healthcare
- Able
to work under minimum supervision.
Competences
- Excellent
planning and organizational skills
- Excellent
verbal and written communication skills.
- Critical,
analytical, and creative thinking to identify and solve problems
- Expert
knowledge in credit management.
- Proficient
in Excel and Word and experience with automated accounting systems
- Ability
to sort, check, count, and verify numbers
- Ability
to anticipate work needs and follow through with minimum direction
- Ability
to work independently and with a team in a fast-paced and high-volume
environment with emphasis on accuracy and timeliness
- Confident,
presentable and aggressive
How to Apply
If your background,
experience and competence match the above specifications, please send us your
application (cover letter & CV/Resume) quoting the position being applied,
your current and expected remuneration, testimonials and full contact details
of 3 referees, to careers@premierhospital.org. The application should be
received not later than 5.00pm on 09th January
2023. We shall ONLY accept ONLINE applications.
Interviews will be conducted on a rolling basis. Due to the high number of
applications, only shortlisted candidates will be contacted
