Job Title: Telesales Executive
Reporting
to: Head of sales & Business Development
Industry: Training
Location: Nairobi
Gross
Salary: KShs 35k – KShs 40k
Our
Client offers excellent training to humanitarian professionals across the globe
as well as supporting humanitarian and development work.
They
are looking to hire a Telesales Executive is to support the internal processes
of the sales department by interacting with potential and/or existing clients
through emails, telephone calls, and live website chats to persuade them to
purchase companies’ products and services this is to help generate qualified
leads, create suitable quotes, and process purchase orders.
Responsibilities
B2C Clients
· Respond
to all incoming calls, Email and WhatsApp messaging for potential and active
clients for both B2C Raising all invoices for all incoming registration forms
from potential clients;
· Follow
up on raised invoice by calling the client/ sending Email/ WhatsApp to discuss
mode of payment, negotiate terms of payment and expected date of payment;
· Book
Introductory and Orientation zoom sessions for the academic team and the BDM
supervisor
· Receipt
incoming payment while updating receipted invoices;
· Prepare
admission letter for the participants who may require the same.
· Prompt
reminders for payment and registrations;
· Update
the CRM and Strong Leads Excel Sheet.
B2B
· Build
up on the B2B database.
· Setting
up partnership/collaboration meetings on behalf of the Partnerships Lead &b
Advisor
· Establishing
leads for potential partners with the line cluster groups.
· Sending
Emails for invitations to potential B2B Clients
Workshops
and Training
· Sending
Communication/invitation through Email/WhatsApp to clients on the upcoming
training worships and conferences;
· Preparing
and Sending invoices and follow up on upcoming training workshop and
conferences;
· Requesting
for competitive quotation for conference facilities and accommodations for
onsite workshops and training;
· Attending
Potential workshops and conferences to establish networks and potential
partners;
· Update
the CRM and Strong Leads Excel Sheet.
· Any
other Administrative task that maybe assigned to me by the manager.
Qualifications
· Bachelor’s
degree in Business Management, Sales and Marketing and other related field.
· Humanitarian
sector experience is an added experience.
· Experience
in an academic institution is an added advantage.
· Good
understanding of Microsoft Office
· Excellent
Communication skills – both verbal and written skills.
· Have a
business acumen.
How to
Apply
If
you are up to the challenge and possess the necessary qualification and
experience; please send your CV only quoting the job title on the email subject
(Telesales Executive) to vacancies@corporatestaffing.co.ke before 20th December
2022.
