Job Title: Senior UX Researcher
Location: Nairobi
Profile
Introduction
Our
client a Multinational Technology company that specializes in Internet-related
Services and products seeks to bring on board a Senior UX Researcher.
About
the role
As
a Senior UX Researcher in the team, you will conduct and assist in researcher
to create foundational understanding for users in Sub Saharan Africa.
You
will work across various teams and products, focusing on a range of research
from evaluative to exploratory.
You
will have a variety of methods to plan, execute and analyst studies to ensure
deeper understanding of the users and their businesses and communities.
Key
Areas of Responsibility
· Identify and prioritize high-impact UX research opportunities by having a strong understanding of product design, technical requirements, and business objectives.
· Work in
collaboration with the team to understand and frame the research
questions/needs, and quickly develop a research plan to address research goals
and hypotheses.
Synthesize past research reports.
· Plan,
observe, and/or moderate usability testing sessions, concept validation, rapid
iterative testing, and semi-structured interviews.
· Conduct
a full range of research activities including fieldwork, literature reviews,
design sprints, surveys and other relevant research approaches.
· Develop
research materials (interview protocols, usability test scripts, screeners,
etc.).
· Awesome,
self-motivated team player who enjoys problem solving with product team
partners (Design, PM, Eng)
· Advocate
research findings to diverse audiences through written reports and oral
presentations
Minimum
Qualifications:
· 4+
years of relevant work experience, examples of relevant work experience
· Master’s
degree in Design, Human Centered Design, Human Factors, Psychology,
HCI/Computer Science, Architecture or other related fields or equivalent
practical experience
· Experience
conducting interviews, contextual field visits, usability studies, surveys and
other research methods.
· Detail-oriented
and ability to work independently on a variety of tasks.
· Fluency
in English. Fluency in at least one local language in Africa. Strong oral and
written communication skills in English.
· Can
prioritize time between multiple projects, and be flexible by adapting to
changing schedules and different projects.
Nice to
Have
· Experience
leading foundational research, with a track record of product impact through
thoughtful, well-executed research.
· Experience
conducting semi-structured interviews, contextual field visits, usability
studies, surveys and other research methods
· Experience
with field research in emerging markets such as new internet users and digital
commerce.
· Strong
systems-thinking skills; able to distill a problem space into understandable
frameworks
· Strong
product sense and focus on understanding on product/market landscape
· Excellent
interpersonal, communication, and collaboration skills.
· Excellent
leadership, communication and collaboration skills.
· Experience
working with international agencies for research & recruitment
How to
Apply
If
you are qualified and up to the challenge, please send your CV to vacancies
@stratostaff.co.ke by 5 p.m, 23rd December 2022.
