We are recruiting a Group Life Claims Manager required by a well-established insurance company in Kenya.
Overall
Responsibility: Reporting to the Head of Operations, the Manager is
responsible for the efficient management of the group life claims function and
aligning its operations with the company’s strategic direction.
Key
Responsibilities
· Ensure
that all claims are properly documented and reviewed to ensure that they are
processed in accordance with policy guidelines.
· Regularly
review the adequacy of claims reserves.
· Monitor
claims experience trends and make recommendations to the underwriting
department on relevant risk improvement measures.
· Maintain
profitable relationships with third parties among service providers.
· As per
the Customer Service Charter, attend to customers and handle inquiries and
complaints.
· Submit monthly reinsurance recovery reports and document claims for reinsurance recovery.
· Compile
monthly claims reports for the Insurance Regulatory Authority.
· Effectively
supervise department staff to ensure that their day-to-day responsibilities
align with the company’s strategic direction.
Requirements
· A
Bachelor’s degree in insurance, actuarial science, or a business-related field,
as well as ACII or Dip IIK
· At
least 5 years of experience in Group Life Claims Management, 3 of which should
be in mid-level management or above.
· Technical
knowledge of insurance operations, industry trends, and the regulatory
framework,
· Good
communication, problem-solving and analytical skills, with the ability to
demonstrate teamwork, and work in a busy, dynamic as well as deadline-driven
environment.
· Working
knowledge of the Microsoft Office suite and at least one insurance management
software
How to
Apply
Send
a detailed CV to careers@skillsglobal.co.ke.
Deadline 23/12/2022
