Job Title: Financial Aid Administrator
Department:
Financial Aid Office (FAO)
Reporting to:
Head of
Financial Aid Office
Basic job summary:
To coordinate the
Work-study program and the Grad-Prep College Counselling services of the
Financial Aid Office with guidance from the Head of Financial Aid Office
Duties & Responsibilities:
- Scholars
Placement & Work-Study-Support: Pro-actively assist scholars in
distress with placement in the SU departments and externally on work-study
and employment opportunities; including regular maintenance of SU FAO
Scholars and Loanees CVs database; to ensure proper awards, rights
allocations, support, evaluations, renewals and termination of FAO
work-study and work-based learning contracts.
- Grad-Prep
& College Counselling Support: Assist Head of FAO to facilitate
college counselling activities for SU finalist students, alumni and staff
for graduate scholarships leading to successful placement in Ivy
league-level universities by reviewing motivation letters, providing
recommendation letters, posting certified documents and approving reimbursements
for application fees. GRE/GMAT/TOEFEL etc.;
- Scholars
Wellness: Assist the Head of FAO and the Program Manager to coordinate
scholar support services including psychosocial counselling, scholar
feedback forums, financial aid communication dissemination, home visits
for monitoring and evaluation of financial aid beneficiaries and providing
additional bursaries to distressed continuing scholars.
- Steward
of FAO Scholars’ Materials – Assist the FAO staff to steward, organize,
disseminate, record and issue SU FAO materials including, scholar files,
office supplies, equipment, offer letters, student passes, meal allowance
barcodes, loan clearance and merit certificates, contest medals and
trophies etc. for local and international scholarship, loans, work-study
and grad-prep beneficiaries;
- Student
Assistants’ Contracts Management – Coordinate Student Assistants’
interviews, recruitment, retention, evaluations, renewals and terminations
in collaboration with the People and Culture department and the host departments;
- FAO
Events & Activities: Assist the Head of FAO to organize various FAO
events and activities including: interviews, forums, home visits, and
meetings to ensure that the unit achieves the overall goals;
- Advisory,
Counsel & Enquiries Management: Provide advice to FAO stakeholders on
FAO and SU related concerns and enquiries to scholars, parents and school
heads as well as other local and international FAO customers e.g.
departmental customers (Schools, Faculties and HoDs; Coordinate responses
to enquiries made to financialaid@strathmore.edu and applications made on
the SU FAO application portal;
- Reporting:
Assist Head of FAO in preparing draft reports for quarterly reporting
purposes to FAO stakeholder i.e. donors, DVC-ASA and Scholarships Advisory
Board; Regularly update the FAO webpage with scholarship adverts, news,
information and infographics in coordination with SU Communications
Department;
- Any
other duties as may be assigned from time to time by the Head of FAO.
Minimum Academic Qualifications:
- Bachelor’s
Degree in Education, Social Sciences, Business, HR or any related field
from a recognized institution. A Master’s Degree in a relevant field is
desirable but not a requirement.
- Relevant
Professional qualifications in Counselling, Marketing, HR
Experience:
- 1-2
years’ relevant administrative experience
Competencies and Attributes:
- Unquestionable
integrity and good work ethic
- Excellent
negotiating skills and influencing capabilities
- Excellent
Analytical Skills
- Attention
to detail
- Excellent
Communication and Interpersonal Skills
- Ability
to withstand stressful situations
- Results
driven and a Team Player
- Flexible
and Pro-active
- Able
to work with minimum supervision
How to Apply
Are you qualified for this
position and interested in working with us? We would like to hear from you.
Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Financial
Aid Administrator” on the subject line to recruitment@strathmore.edu by 15th December 2022.
Due to the large number of
applications we may receive, kindly note that only the shortlisted candidates
will be contacted.
Please be advised that
Strathmore University is an equal opportunity employer and does NOT ask
for money from applicants under any circumstances during its recruitment
process. Interested applicants are encouraged to exercise caution upon
receiving any such interview opportunity that requires payment of any money.