Community Engagement Manager Job in Kenya

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Community Engagement Manager Job in Kenya

Community Engagement Manager

Duty Station: Homa Bay

Length of Contract: One year, renewable based on performance

Date of issue: 05th Dec 2022

Deadline for application: 19th Dec 2022

Médecins Sans Frontières (MSF) is an independent international medical humanitarian organization providing assistance to people affected by armed conflicts, epidemics, natural or non-natural disasters or persons excluded from access to health care. The organization has health projects in more than 68 countries.

MSF is looking to fill the position of a Community Engagement Manager based in Homa Bay. The successful candidate reports to the Project Coordinator and supervises the community engagement team.

Objective of the Position:

Establishing a regular participatory dialogue with key stakeholders (different segments of the community, patients, staff, MoH), involving them in the definition of problems and identification of potential solutions- as an ongoing process, contributing to the improvement of services and feeding into the strategic choices of the team.

Responsibilities include, but are not limited to:

  • Co-Defining and updating the Community and Patient Engagement (CE and PE) strategy with key stakeholders, taking into account the cohesiveness between CE/PE strategy and key project components (e.g., Health promotion, crisis surveillance, medical and non-medical packages/activities, participation/feedback from communities)
  • Ensure ongoing dialogue with the communities/patients and caregivers: Involve the community in the identification of priorities, the definition of problems, and the identification of potential solutions ensuring that the perspectives of the various segments of the population are taken into account
  • Identify segments of the community with critical needs (assistance and protection);Identify and address barriers of access of all segments of the community to MSF services. Ensure the cultural adaptation and the local relevance of the MSF response.
  • Regular collaboration with the MTL and MSF medical team, to ensure the optimum delivery of Health promotion and education activities throughout the continuum of care
  • Supervising the CE/HP team and their activities, reporting, adapting format and content when necessary in close collaboration with medical and logistical teams. Planning and supervising the HR associated processes (recruitment, training, evaluation, development and internal communication) of the CE / HP staff of the project.
  • In collaboration with Project Coordinator, liases with other relevant actors: strengthen the referral and linkage network: meet and map different actors within the community who can address specific issues through partnership; Ensure the documentation and timely analysis of key information gathered through engagement with stakeholders
  • Patient safeguarding: develop and systematically communicate prevention messages on patient safeguarding as part of all community and patient engagement activities
  • Organize and participate in trainings on patient/community led advocacy. Follow up with communities and patients on ongoing advocacy actions
  • Closely work with Mobile Health Activity Manager on the definition and implementation of the DSDM for Chronic Disease taking into account the needs of the patients and capacities of the communities
  • Support the Mental Health and Psycho Social Support supervisor for linkage with communities for patients needing/enrolled in social support programs



  • University degree in social sciences, social communication, health promotion or related studies or sufficient relevant work experience in community engagement and/or project management.

Knowledge & Experience

  • Mandatory: Minimum of at least 2 years working experience in related jobs (community engagement/ project coordination /social research). Experienced in front line community relations, with a hands-on approach to engaging with a wide range of stakeholders and a track record in resolving issues. Demonstrable background in the development of strategies and workplans.
  • Essential: Experience in quantitative and qualitative data analysis. Must be proficient in use of computers and MS Office.
  • Desirable: experience in Human Centered Design


  • Fluency in English and Kiswahili


  • People Management and development, Commitment to MSF principles, Behavioural Flexibility, Results & Quality Orientation, Teamwork & Cooperation, Curiosity to explore complex concepts and to learn new skills and perspectives

How to Apply

Applicants MUST be Kenyan nationals and have the necessary statutory documents (ID, NSSF, NHIF and a PIN certificate). Candidates meeting the above qualifications are requested to submit a motivation letter and an updated Curriculum Vitae as a single file mentioning on the subject email line, “Community Engagement Manager”, to: Email:

Applications must be received by the deadline. Only short-listed candidates will be contacted. MSF is an equal opportunity Employer and does not charge any application/ recruitment fee.

The protection of your personal data is important to MSF and will be treated confidentially. By submitting your application, you consent to MSF using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. MSF does not sell your personal data under any circumstances. If you have any questions, requests or concerns, you can contact us on

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