About the job
WRITE-OFF OFFICER
Are you a go getter,
positive minded individual who fits the role profile captured below? There is
an opportunity for ambitious, self-driven individuals to fill the above
position.
REPORTING TO: COLLECTION AND RECOVERIES MANAGER.
Job Purpose: The incumbent
is responsible for the overall management of the Debt Recovery Unit and
recovery of the bad and doubtful debts.
Key Responsibilities:
- Demand
and enforce repayment of the bad debts.
- Negotiate
for repayment with bad debtors during recovery enforcement process.
- Monitor
arrangements for payments from bad debtors.
- Attending
public auctions as Family Bank representatives.
- Attend/appearing
in court for hearings when required as the Bank’s representatives.
- Liaison
with lawyers in recovery matters.
- Under
the guidance of the Collection and Recoveries Manager, issue instructions
to professional valuers to re-evaluate securities held in preparation of
realization.
- Liaise
with auctioneers in the realization of securities and monitoring
auctioning process to satisfactory conclusion.
- Liaise
with Legal Department recovery litigations and where legal interpretations
are required.
- Managing
effective relationships with internal and external customers.
- Ensure
effective communication to internal and external customers in writing
(correspondence), on phone or in person.
- Check
and verify the accuracy, completeness of the documents against the
checklist provide according to product lines; KYC/AML compliance
requirements.
- Prepare,
submit detailed and accurate reports from recovery assignments making
actionable business-oriented recommendations to management.
- Maintain
a proper Debt Recovery documentation.
- Ensuring
compliance to regulations and the Bank’s policies and procedures.
- Maintain
the set budgets.
- Evaluate
cost/benefits, identify appropriate alternatives and make innovative
initiatives to improve work efficiency.
- Any
other official duty that may be allocated by management from time to time.
The Person:
The ideal candidate must
possess the following:
Qualifications:
- Holds
a Bachelor’s Degree in Business, Accounts, Finance or related field.
- Professional
Credit or Debt recovery qualifications a plus.
- Have
a minimum of two (2) years practical experience with proven result oriented
track record in recoveries.
- Experience
in banking & legal/Credit background is a plus.
- Honest
and with high integrity.
Key Competencies and Attributes:
- Personality:
A go-getter, good negotiator, enthusiastic, results oriented with
excellent communication and social skills.
- A
forward planner with clear focus, mature, reliable, hardworking and able
to work without supervision.
- Sound
knowledge of the Bank’s policies and procedures
- Computer
skills: adept in use of Ms Word, Excel, Access, PowerPoint, Internet and
email.
- Honest
and with high integrity.
- Results
oriented with excellent communication and social skills.
- A
forward planner with clear focus, mature, reliable, hardworking and able
to work without supervision
How to Apply
ALL applicants MUST apply online
to the email; recruitment@familybank.co.ke; subject on the
email; Write-Off Officer closing date is 28th
November 2022. Canvassing will automatically disqualify the
candidate. Only shortlisted candidates will be contacted.
“We are an equal
opportunity Employer”