Sales Operations Analyst
This Sales Operations
Analyst will join a team of experts who help Canonical sales teams achieve
their business goals. The Sales Operations team drives continuous process and
data quality improvement to ensure orders are processed correctly. The
successful candidate will be a leader who shows initiative in improving the way
the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of CRM data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical’s continued success.
Key responsibilities
- Support
all aspects of the day-to-day operations of the sales function globally
- Review
opportunities for accuracy and provision orders on successful closure of a
deal
- Support
the Sales Operations Manager to improve sales data quality and processes
- Report
on data quality metrics to executive level stakeholders
- Implement
NPS surveys and define metrics for executive level stakeholders
- Support
the sales team globally on CRM and other sales operations systems
- Deliver
sales metrics, dashboards and other ad-hoc analytical tasks
- Lead
automation and streamline the Lead to Order process
Beneficial skills and experience
- Experience
in a sales operations/sales order processing role
- Experience
in a technology subscription-based business
- Experience
driving data quality improvement
- Energetic,
thoughtful, systematic approach, focused on robust, repeatable and
scalable outcomes
- Excellent
problem-solving and analytical skills
- Ability
to work productively with stakeholders at all levels of the organization
on a global scale
- Ability
to manage across boundaries and communicate effectively
- Experience
working with Sales, Legal, Finance and Marketing teams
- Experience
with Salesforce CRM
What Canonical offers
- Learning
and development
- Annual
compensation review
- Recognition
rewards
- Annual
leave
- Priority
Pass for travel
Canonical is a pioneering
tech firm that is at the forefront of the global move to open source. As the
company that publishes Ubuntu, one of the most important open source projects
and the platform for AI, IoT and the cloud, we are changing the world on a
daily basis. We recruit globally and set a very high standard for people
joining the company.
We are proud to foster a workplace free from discrimination.
Diversity of experience, perspectives, and background create a better work environment
and better products. Whatever your identity we will give your application
fair consideration.
How to Apply