Job Description
Position Title:
Program Monitor
Reports To:
MEAL Specialist
Division:
Programs
Department:
Compliance
Job Location:
Nairobi, Kenya
Grade Level:
Grade 5, Officer, National
Introduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.
Primary Purpose: The program monitor develops and administers plans to ensure
that the RSC Program complies with established rules, regulations and policies.
Serves as a subject matter expert on programs work. The program monitor also
conducts first-hand observation of USRAP activities.
Essential Duties:
- Conducts
on-site monitoring on the programmatic and technical aspects of the
cooperative agreement
- Conducts
interviews with onsite staff, beneficiaries and other stakeholders about
program administration, operations, quality of service and program outcomes
- Assesses
quality of work processes and output via in-person observation, remote
observation, and desk review of processes
- Reviews
program data including beneficiary documentation, processing
questionnaires and client case files to ensure adherence with donor
requirements
- Advises
programming leadership and senior management of findings
- Maintains
a historical record of all notes/documents/records of monitoring trips
- Provides
technical support as required
- Provides
training and guidance on selected monitoring and evaluation activities as
required.
- Contributes
to the development and writing of M&E analysis report
- Participates
in and contributes to additional duties as required
Qualifications:
Experience:
- Four
(4) years total work experience required
- Demonstrated
programme assessment experience preferred
- Previous
quality assurance experience preferred
- Previous
USRAP experience preferred
Skills:
- Excellent
communication skills both written and verbal
- High
attention to detail
- Additional
language skills preferred
- Exceptional
analytical skills
Education & Certifications:
- Bachelor’s
degree or four (4) years’ experience in a similar field is required
Abilities:
- Manage
large and diverse workload under pressure with competing priorities.
- Maintain
the integrity of official records;
- Analyse
and solve complex problems and make sound decisions;
- Work
with minimal supervision
- Maintain
a high performance standard with attention to detail;
- Work
independently and contribute to overall operations of RSC Africa;
- Actively
participate in the implementation of the U.S. Refugee Admissions Program
(USRAP).
Important Requirements:
- Strong
English communication skills, both written and oral.
- Ability
to work in a multi-cultural environment required.
- Commitment
to diversity, equity, and inclusion and willingness to support CWS’ Platform
on Racial Justice as a CWS employee required.
Special Requirements:
- COVID
Vaccination is strongly recommended for all successful candidates
- The
candidate should be of good health, willing and able to travel extensively
in often difficult conditions, and have a high degree of flexibility. Must
have proof of Yellow Fever vaccination before traveling for RSC Africa
- This
position is based in Nairobi, Kenya
- This
position requires use of laptops at all time, competence in Microsoft
office packages is required.
- This
position may require travel in sub-Saharan Africa on short notice and
under sometimes difficult conditions to meet demands of a dynamic
operational program
- Background check which includes
references and an educational and criminal check is required before the
start of employment for International applicants.
- A
valid passport and the ability to maintain a valid passport throughout the
entire appointment is required, which includes having enough passport
pages for travel.
- Physical: This position requires
bending, squatting, crawling, climbing, kneeling, sitting, standing,
walking, pushing/pulling, handling objects (manual dexterity), reaching
above shoulder level, using fine finger movements and lifting/carrying
heavy loads.
- Environmental: Incumbents in this position will
be exposed to excessive noise, marked changes in temperature and/or
humidity, dust and infectious diseases, harsh weather climates, long work
hours, bumpy roads, extended travel, excessive sun exposure, and
non-ventilated spaces.
- Full
time
- All
employees should be prepared to work from the CWS office within their
location of hire. Remote work arrangements may vary depending on location
and the governing rulings regarding the COVID-19 pandemic
- Any
other special requirements
How to Apply
