Operations Manager Job in Nairobi, Kenya

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Operations Manager Job in Nairobi, Kenya

Stellar Physio

Job Title: Operations Manager

Industry: Health

Location: Nairobi

Duties and Responsibilities

1. Effective implementation of marketing strategy (including growth).

2. Develop a marketing strategy for the hospital aligned to the business plan and marketing strategy and drive the marketing of the hospital by understanding, identifying and addressing the needs of the target market and local community including understanding competitor strategies.


3. Maintain quality patient care standards.

4. Achievement of clinic financial targets.

5. Areas of focus include Budget, special projects, activity, revenue, cost of sales, overheads and working capital.

6. In all of the above identify trends, using root cause analysis, and implement remedial action where necessary through effective use of heads of department and enabling functions as required.

7. Effective hospital operations management.

8. Drive the optimal functioning of hospital operations, identify and monitor gaps and risks and implement corrective action accordingly.

9. Generate and provide periodic reports as desired by the Medical Director/Board of Directors

10. Effective relationship management with doctors.

11. Effective quality systems management.

12. Actively lead and market quality as it relates to staff, doctors and other stakeholders.

13. Effective people management.

14. Demonstrate visible leadership in respect of values, operating model and strategy.

15. Actively sponsor initiatives and projects as it relates to hospital.

16. Ensure and drive optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and controls.

Key Qualifications and Skills

·  Relevant business or healthcare degree is essential.

·  Postgraduate qualification will be an advantage.

·  At least 3 years’ experience in a similar position.

·  Very strong organizational skills and the ability to work and deliver projects and achieve targets
independently, proactively and under pressure.

·  Proven leadership and general business management experience

·  Knowledge of the private healthcare environment or services industry

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Operations Manager) to info@stellarphysio.com by 21st
November 2022.