IT Support Assistant
Job Requirements
- Minimum
of Bachelor’s Degree (BSc).
Relevant IT Certifications (such as MCSE, CCNA/CCNP, MCP with Specialism in Server OS and Active Directory) - 2+
years experience with Microsoft Windows Administration, with 2+ years in a
Windows Server 2003/2008/2010 environment supporting 100+ users,
experience with Group Policies: Software, Security, log-in and logout
functions, support of remote users via VPN technologies, Terminal Servers,
Backup technologies, Anti-virus software, Strong understanding of TCP/IP,
DHCP, DNS.
- 1+
years experience operating Windows 2000/2003/2008 Exchange Infrastructure.
- 1+
years experience in Internet Information Server, Web, FTP, SMTP.
- Maximize
system availability and performance through fault-tolerant configuration,
efficient network architecture, and proactive server monitoring.
Job Description
- Install
and configure software and computer systems.
- Monitoring
network performance and preventing malware threats from the firewall.
- Ensure
site-to-site and site-to-user VPN is working accordingly.
- Install
and configure phone extensions and make sure multisite communication is
running.
- Troubleshoot
and resolve issues with software or hardware.
- Maintain
systems, databases, and web pages.
- Analyze
records and logs to spot underlying trends and potential issues.
- Transfers
computer files between platforms.
- Support
the implementation of new solutions or applications.
- Test,
evaluate, and make decisions about new technology for the business.
- Help
the Company with online marketing.
- Install
and maintain time and attendance biometric systems.
- Support
and maintains HR and Accounting software.
- Participate
in business-wide meetings to provide insight into technical requirements.
- Install
and maintain boardroom solutions in branches.
- Set
up and operate audiovisual equipment for training, meetings, and video
conferencing.
- Establish
accounts for new users and assist with password or login problems.
- Making
sure all branches are running smoothly as far as IT is related.
- Contributes
to unit goals by accomplishing related duties as required.
- Any
other duty as assigned to you by the management from time to time.
How to Apply
Closing date 24th November 2022.