About Twiga
Twiga Foods Limited is a B2B
e-commerce company that builds fair and reliable markets for agricultural
producers, food manufacturers, and retailers based on transparency and
efficiency. Our mission is to provide affordable access to high-quality food
and grocery across African cities. Our ambition is to modernize Africa’s urban
informal retail by using technology, to aggregate demand and help create an
efficient supply chain that makes food and grocery more affordable.
Inventory Supervisor Vacancy
Twiga Foods Limited is
looking for a suitably qualified person to fill the role of Inventory
Supervisor. The Inventory supervisor will conduct daily, and weekly cycle
counts as guided by the inventory officer as well as take part in stock counts
alongside other stakeholders. The role holder with the guidance of the
Inventory Officer is also tasked with reconciling all weighbridge tickets
against intakes and dispatches, generating daily variance reports for intakes,
dispatches, warehouse transfers, damages/disposals, and returns.The role holder
is responsible for conducting daily put-away accuracy checks by doing a sample
of all closed jobs and sharing a report of the same as well as running an
intake checker report to validate that all intakes were closed as booked, with
no outlier variances as well as information correctly captured in invoices and
the goods return note.The role holder is also responsible for ensuring that
intake and dispatch operations run smoothly with no interruptions related to
inventory such as dispatched labels, handling units with virtual products, SKU
interchanges, and pallets in wrong locations. The role holder is required to
conduct counts and checks every day in all locations to rectify this before the
beginning of the next operations
Key Responsibilities
Inventory Audit Planning
- The
job holder will plan, schedule, and execute work within inventory
processes by
- Creating
inventory cycle count plans in preparation for work execution to expected
results to be cascaded to Inventory Supervisors, DC MHE Operators, and DC
processing teams
- Audit
all purchases and dispatches records to establish the inventory position
of the Distribution Centre
- Independently
report inventory position
Cycle Count Plans & 100% Inventory Position Reports Inventory Count, Accuracy, and Process Audit
- Review
process adherence and report on the inventory performance metrics within
the DC
- Verify
that all purchased stock tallies with what has been delivered to the DC by
running daily reports on intake and variances from batches of inventory
(FFV and FMCG)
- Prepare
inventory reconciliation reports of the audited inventory by verifying
that all intakes for the day have been closed, are matched to their
respective invoices and any variances accounted for
- Observe
inventory intake and dispatch processes and offer improvement through
documented approval process change
- Reconcile
declared inventory dispatches by the customs agents against actual intake
and dispatches.
- Completeness
of inventory entries in desired format/databases
- 100%
stock accountability
Process improvement & Compliance
- Developing
processing plans and optimizing resource allocation within agreed
standards.
- Managing
infrastructure and equipment maintenance schedules and activities.
- Ensuring
compliance with relevant regulations and conforming to Twiga’s quality,
environmental, food, and safety requirements which are instrumental to
facilities management.
- Comply
with all organization policies, procedures, and statutory guidelines.
Minimize and mitigate risks to the organization and enforce zero-tolerance
for non-compliance.
- Close
gaps/lapses identified as an outcome of audits; risks and/or any other
compliance review; investigations; or other assessment mechanisms and take
corrective/preventive actions within the agreed timelines.
- 100%
adherence to Twiga work operations quality standards in relation to Asset
Maintenance and Operations Management.
- Only
a few minor gaps were identified as an outcome of reviews, audits,
investigations
Gaps closed within agreed timelines Nil repeat gaps were
identified in subsequent reviews/audits/investigations.Self-management
- Model
Twiga’s culture and way of working and inculcating this within the team.
- Deliver
the performance objectives set for the team. Hold monthly 1-on-1
performance reviews with the individual team members, and with their own
line manager, and institute corrective action where performance falls
below expectation.
- Proactively
manage the teams’ and own learning and development
- Adhere
to the annual leave plan agreed upon with the line manager
- Adhere
to people management policies
- Own
and team’s performance meets the expectation
- Knowledge
of products and ways of working is rated above 90% based on
assessments/performance
- Retain
a high-performing team who adhere to the Twiga culture and way of working
Adherence to people’s policies Product and Asset Management
- Receive,
reconcile, and report on the products and assets received within agreed
SLAs
- Verify
and confirm all products and assets are accounted for, verified, recorded,
and reported by the team before releasing them at the end of the shift.
- Hand
over, reconcile and report on the product and assets returned to the facility
at the end of the shift, within agreed SLAs
- Promptly
escalate issues to the line manager and propose a solution(s) for approval
and implementation
- 100%
product and asset reconciliation at the end of each shift
- 100%
accurate and timely reporting, using approved formats in agreed systems.
- Timely
escalation of issues relative to the level of urgency warranted by the
situation.
Reporting
- Maintain
custody of all relevant documentation in the format and standard set. Keep
a record of labor utilized
- Utilize
organization systems as provided, and capture accurate and timely data to
enable sound decision-making and actions.
- Present
comprehensive, accurate, and informative reports with trends, insights,
concerns, and recommendations clearly elaborated.
- Complete
documentation retained in secure custody availed as and when requested
- 100%
data accuracy, updated in line with approved SLAs, on approved systems.
Minimum Requirements And Experience
- At
least 3 years experience in a similar role
- Ideally,
you would have an established background in a Fresh Produce / Consumer
Goods company in a Warehouse role
- Excellent
organization & time management skills
- Exceptional
numerical skills and an understanding of inventory management
- Familiar
with warehousing Key Performance Indicators (KPIs)
- Leadership
experience, ability, and willingness to manage a diverse team of staff
- Willingness
to work anywhere in the country
Twiga is an Equal Opportunity Employer. We champion equal
treatment of all applicants. We care deeply about making Twiga a place where
everyone can learn, grow, and have an impact. Twiga does not charge its
applicants any fees whatsoever and has not authorized any agent to levy any
fees on its behalf. If anyone requests you to make any payment with respect to
this application, please report the incident to info@twiga.com or to our
hotline on +254 (0) 709 258 000.
How to Apply
