Internships
KPIs
- 1. Problem Resolution
- 2. Infrastructure Stability
- 3. Systems Uptimr
- 4. User Support.
- 5. Website Uptime.
- 4. Software Utilization.
Responsibilities
- Installing and configuring computer systems and
solutions.
- Maintaining application systems
- Providing end user support and training users on
effective and efficient use of ICT facilities
- Maintaining an up-to-date ICT
equipment register and issuance register
- Installing, configuring, and
monitoring Local Area Network components
- Updating and maintaining the
societies’ website
- Maintain the ICT assets inventory
- Monitoring and liaising with providers to ensure
computer systems and internet networks are running optimally
- Installing and configuring
computer hardware, software, systems, networks, printers, and scanners
- Planning and undertaking scheduled maintenance
upgrades
- Investigating, diagnosing, and
solving computer software and hardware faults
- Maintaining records of software
licenses
- Managing stocks of equipment,
consumables, and other supplies
- Developing procedural documentation
and providing relevant reports
- Managing and supporting the roll-out of new
applications
- Perform routine server monitoring
and performance benchmarking
- Monitor and remove virus,
spyware, and other non-authorized software
- Manage the company Google Drive
- Company ecommerce website
maintenance
- Providing ERP and CRM systems
support
Behavioral Competence
- Problem solving
- Communication
- Reliable
- Hardworking
- Ready to learn
- Flexible
- Patience
Qualifications
- Have a Degree in IT or related
field from an accredited university
- Hands-on IT Support experience
- Understanding of web development
Java script, HTML, and liquid
- Attention to detail
- Basic experience in networking
Nice to have
- Certification in specific areas
such as Web, Security/Networking (Microsoft, Cisco, Oracle) will be an
added advantage.
- Experience in the Use of
Microsoft Navision Highly desired.
How to Apply
If you meet the above
requirements, kindly send your applications to recruitment@sic.co.ke by 30th November,
2022.