Safaricom Investment Co-operative (SIC)
Job Title: ICT Intern
Reporting to: ICT System Admin
Department: ICT
Safaricom Investment Co-operative (SIC) an investment
cooperative that pursues joint investment for its members, through real estate
investments, Marketable security, and Private Equity.
The society seeks to transform the economic and social wellbeing of our investors through prudent, sustainable and investment decisions anchored on 3 pillars; Financial growth and Sustainability, Increased member mobilization, and improved internal processes and strengthening institutional capacity.
We seek to fill the position of ICT Intern.
Purpose: The ICT Intern will be
responsible for assisting the System Administrator in the day-to-day support of
the organizational ICT needs.
KPIs
· Problem Resolution
· Infrastructure Stability
· Systems Uptime
· User Support
· Website Uptime
· Software Utilization
Responsibilities
· Installing and
configuring computer systems and solutions.
· Maintaining application
systems.
· Providing end user
support and training users on effective and efficient use of ICT facilities.
· Maintaining an
up-to-date ICT equipment register and issuance register.
· Installing, configuring,
and monitoring Local Area Network components.
· Updating and maintaining
the societies’ website.
· Maintain the ICT assets
inventory.
· Monitoring and liaising
with providers to ensure computer systems and internet networks are running
optimally.
· Installing and
configuring computer hardware, software, systems, networks, printers, and
scanners.
· Planning and undertaking
scheduled maintenance upgrades.
· Investigating,
diagnosing, and solving computer software and hardware faults.
· Maintaining records of
software licenses.
· Managing stocks of
equipment, consumables, and other supplies.
· Developing procedural
documentation and providing relevant reports.
· Managing and supporting
the roll-out of new applications.
· Perform routine server
monitoring and performance benchmarking.
· Monitor and remove
virus, spyware, and other non-authorized software.
· Manage the company
Google Drive.
· Company ecommerce
website maintenance.
· Providing ERP and CRM
systems support.
Behavioral Competence
· Problem solving
· Communication
· Reliable
· Hardworking
· Ready to learn
· Flexible
· Patience
Qualifications
· Have a Degree in IT or
related field from an accredited university.
· Hands-on IT Support
experience.
· Understanding of web
development Java script, HTML, and liquid.
· Attention to detail.
· Basic experience in
networking
Added Skills
· Certification in
specific areas such as Web, Security/Networking (Microsoft, Cisco, Oracle) will
be an added advantage.
· Experience in the Use of
Microsoft Navision Highly desired.
Application
If you meet the above requirements, kindly send your
applications to recruitment@sic.co.ke by November 30, 2022
At SIC, we embrace and thrive in diversity for the benefit of
our employees, our investors, and our community.
SIC is proud to be an equal opportunity employer and does not
discriminate on the basis of race, color, religion, gender (including pregnancy
and gender identity or expression), national origin, political affiliation,
sexual orientation, marital status, disability, age, membership in an employee
organization, parental status or any other non-merit factor. We prohibit
discrimination and harassment of any kind.