United Nations Deposit Taking Sacco was established in 1975 to provide quality and affordable credit products to staff of United Nations Agencies and other Affiliated organizations.
The SACCO is seeking to recruit suitable candidate to fill the
below position:
Job Title: Head of ICT
Department: ICT
Reports To: Chief Executive
Officer
Term: 5 Years Renewable contract
Reports To: Chief Executive
Officer (CEO)
Supervises:
· ICT Security
Officer-System Admin
· ICT Officer -System
& Database Administrator
· Networking and System
Support Officer
Purpose of the
Job: To plan and lead the strategic and operational management of ICT
and Information system services, meeting the current and future needs of the
Sacco whilst ensuring the service provision is cost effective, reliable and
customer focused.
This entails ensuring ongoing provision, development and
maintenance of the Sacco’s core network infrastructure, business systems and
telephony and proactively engaging with external agencies, partners, suppliers,
and customers to further the profile of the Company.
The incumbent jobholder is also involved in effectively
contributing to the overall management and policy framework of Sacco in support
of corporate objectives.
Key Responsibilities /
Accountabilities
Strategic Planning
· Creates a vision for ICT
within the organization, communicates it to employees and leads and motivate
the team to achieve the vision.
· Develops an ICT strategy
which identifies the future direction of the use of technology within the
organization and management and operation of the IT system to drive
efficiencies.
· Research options for
future ICT development.
· Provides advice to
Senior Management Team and the Board on the application and use of ICT to
provide excellent services working closely with the senior management team to
overcome business challenges with the use of technology.
· Identifies solutions and
opportunities to improve organizational performance.
· Effectively and
efficiently project manage the development and implementation of the Company’s
ICT strategy and provide support for wider corporate strategies such as digital
inclusion.
ICT Operations
· Drives efficiency
through the use of technology
· Manages Sacco ICT
infrastructure.
· Supports users on ICT
matters.
· Maintains the on-going
provision and continued improvement of day-to-day operational technology,
systems and telecommunications services ensuring that the service is efficient,
reliable, and cost effective.
· Proactively identifies
risks and ensure that any that are ICT related or that will impact on the ICT
service provision are effectively managed and appropriate actions are taken to
protect the Sacco’s operations by providing a suitable internally controlled
environment, including disaster recovery and business continuity
Project Management
· Be a champion of change,
optimizing current IT solutions whilst promoting innovative solutions to
operational challenges
· Applies a structured methodology
and lead change management activities. Prepare and implement project plans to
achieve the desired outcomes.
· Controls and manages the
project resources and budget.
Supplier management
· Monitoring of contracts
for ICT services provided by third parties ensuring effective service delivery.
· Manages the
relationships with contractors and suppliers
Leadership and
Management
· Is the senior technical
manager and contributes to the development, implementation and review of the
Sacco’s corporate strategies, annual project plans, policies, and procedures
· Develops and maintains
positive relationships with key partners and stakeholders.
· Provides clear,
succinct, and cogent reports to required deadlines for the Board, Committees,
the Chief Executive, Management Teams, and key stakeholders as required.
Budget
· Manages the IT budgets
achieving Value for Money.
· Prepares department
budget for review and approval by the CEO.
· Authorizes the
Department’s expenditure
Data protection
· Ensures compliance with
the ICT Policy and Procedure manual and any other relevant legislation on data
security and integrity
· Safeguards society’s
information and data.
Customer Service
· Maintains and develops
good working relationships with both internal and external customers providing
excellence in service delivery
· Evaluates customer’s
requirements, prepares, and presents proposals, designs and delivers solutions
to meet customer’s objectives.
· Develops and maintains
an ICT service which is driven by the needs of the company and is customer
focused”.
Business Continuity Plan
and Disaster Management
· Develops and implements
the departmental (ICT) Business Continuity Plan in line with the organization
BCP.
Other responsibilities
· Performs any other
responsibilities as may be assigned from time to time.
How to Apply
All applications and other relevant supporting documents must be
submitted in soft copy only through the email address hr@unsacco.org to reach
us on or before 1st December 2022 latest 5.00pm (East Africa Time).
UN DT SACCO Ltd is an equal opportunity employer committed to
diversity and gender equality.
Please note that only shortlisted candidates will be contacted.
Any form of canvassing will lead to automatic disqualification.