Our client is currently searching for a Solar Technician for our Maintenance and Service group.
We are looking for a highly skilled team of technicians, to
provide maintenance support to our distributors across Africa and locally
service our products and systems.
The Solar Technician’s primary responsibility is to support
Operations and Maintenance activities by providing quick response to maintain
the performance of the solar systems, provide excellent service to our
Distributors and ensure a smooth workflow and optimally performing solar
systems.
JOB RESPONSIBILITIES:
· Perform maintenance and
service tasks for solar distributors
· Diagnose and repair
solar products and their accessories
· Evaluate systems
accurately for maintenance, warranty, design and other purposes
· Provide on-site and
remote, Tier 1 troubleshooting for solar systems
· Collaborate closely with
engineering team to resolve technical issues
· Identify solutions to
resolve technical design problems
· Read and interpret
blueprints, schematics, and wiring diagrams
· Provide training to
distributors’ service/technical staff on how to identify and resolve issues,
repairs, etc. specifically for our product range
· Provide training to
distributors on how to instruct customers about process, usage, and maintenance
· Manage and resolve
distributors concerns and issues in a timely manner; communicate and document
progress to distributors and relevant company employees
· Develop positive and
professional relationships with channel partners and service providers
· Develop knowledge of all
solar products and systems that we manufacture
· Complete quality
assurance inspections, documenting corrective actions, and ensuring completion
of corrective items within reasonable timelines
· Maintain compliance with
all Safety policies and practices
POSITION REQUIREMENTS:
· A Bachelor’s degree in
an engineering of mechanical, electronic or related field
· Formal training in Solar
installation
· At least a T1 ERC
Certificate
· Electrician license is
preferred
· Must be willing to
travel for some projects to some possibly unfavorable locations;
· Proficiency in MS Office
· Very strong
organizational and communication skills (both verbal and written)
· Able to work an
adjusting schedule
If you are up to the challenge, possess the necessary
qualifications and experience, kindly send your detailed CV quoting the job
title on the email subject “Solar Technician” to: vacancies@jantakenya.com
