Shop Attendant Job in Kenya (25k)

Title: Retail Shop Attendant

Reports to: Shop Manager

Industry:  Retail

Location: Westlands, Nairobi

NET Salary: KES 25,000

Job Brief: Our client deals with embroidery retail seeking to hire a customer-focused shop attendant who will be responsible for greeting customers and managing cash registers while also helping them find anything within the store that they need. 

Key Roles & Responsibilities;

  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Assist with the sales process by maintaining a fully stocked store
  • Identify customers’ needs and recommend suitable items that best satisfy their needs.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guild lines.
  • Ascertain customers’ needs and wants
  • Manage point-of-sale processes
  • Actively get involved in the receiving and arranging of new shipments
  • Keep up to date with product information.
  • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
  • Addressing and resolving customers complaints in a professional manner.

Required Skills & Qualifications;

  • Diploma in sales, customer service, or related field.
  • 1-2 years of experience in retail shop attending.
  • Must possess outstanding communication skills
  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills

How to Apply

Apply directly through our careers page.

In case you experiencing difficulties apply through the option above, please

Email your cv to

N.B If you’re emailing us directly, remember to insert in the email subject line, Retail Shop Attendant for consideration latest Tuesday 12th October 2022.