Customer Supply Chain
Consultant
Job Description
Your Responsibilities.
- Manage
customer orders: entry and follow-up (local and export).
- Handle
and respond to all customer requests.
- Follow
up back-up orders and produce status reports.
- Automotive
telephone sales.
- Handling
very low level technical enquires on parts available.
- Manage
goods return process and credit requests.
- Support
Sales and Marketing in promotional activities.
- Data
management including electronic orders.
- Handle
technical queries appropriately, including part number interpretation.
Your competencies and qualifications:
- Bachelor’s
degree (Business qualification with a base in Supply Chain Management).
- Relevant
National Diploma will be advantageous.
- Intermediate
level MS Excel.
Work Experience:
- Professional
with at least 3 years of work experience.
- Basic
knowledge of Kenyan Automotive market.
- SAP
proficiency would be a plus.
- MS
office suite knowledge.
- Expertise
in Order to Cash process and sales forecasting.
Characteristics and skills:
- Solutions
driven.
- Strong
Customer Service focus.
- Fluent
in English (speak, read, and write).
- Able
to handle pressure – sense of urgency.
- Good
communication skills – telephone and e-mail.
- Pleasant
nature, reliable and able to mix with external parties.
- Analytical.
How to Apply
